Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • June 21, 2019 at 7:21 pm #1112389
    Wordpressed

    Hi, my logo has suddenly just vanished from my site. I tried adding it again just to make sure the path hadn’t broken but still nothing. I have cleared cache and WP and Enfold are up to date.

    Would you please be kind enough to take a look for me?

    Thank you.

    June 21, 2019 at 7:31 pm #1112390
    Wordpressed

    Hang on, it’s suddenly reappeared again :/ Not sure what’s going on now.

    June 21, 2019 at 7:38 pm #1112395
    Wordpressed

    Seems to be missing on just the homepage!?

    June 21, 2019 at 7:44 pm #1112398
    Wordpressed

    Oh, no, wait up, its now suddenly back on home again.

    This is certainly interesting.

    June 22, 2019 at 6:39 am #1112510
    Rikard

    Hi,

    Thanks for the updates, so everything is working as it should now then?

    Best regards,
    Rikard

    June 30, 2019 at 2:37 pm #1114586
    Wordpressed

    Hi Rikard,

    Truth is, I do not know.
    If I view my site in a normal browser there is a logo. Even after clearing all caches.
    If I view in an incognito window, there is no logo.

    I think it could somehow be related to my live chat plugin, but I am not 100% sure.

    Would you be kind enough to have a look at my site (details above) and let me know if you can see the logo, please?

    June 30, 2019 at 8:18 pm #1114681
    Victoria

    Hi WordPressed,

    Best regards,
    Victoria

    • This reply was modified 5 years, 5 months ago by Victoria.
    June 30, 2019 at 8:20 pm #1114683
    Wordpressed

    That’s very helpful, thank you very much indeed.

    June 30, 2019 at 8:36 pm #1114690
    Victoria

    Hi WordPressed,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    June 30, 2019 at 8:40 pm #1114691
    Wordpressed

    Hi Victoria,

    Sadly I haven’t fixed it yet. I see the logo is now missing on the homepage in a regular browser session, I am not sure what the issue is, I have written to my caching plugin people too.

    June 30, 2019 at 8:54 pm #1114695
    Victoria

    Hi WordPressed,

    Enfold does not work well with lazy loading yet. You might want to keep it disabled for now.

    Best regards,
    Victoria

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