Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 17, 2021 at 6:36 pm #1281850
    rp274

    Hi,

    I’ve seen this problem addressed in other threads, but haven’t been able to solve it. Our logo will often stretch in the header. It will usually take going through a page or two for the problem to start. We have tried uploading a bigger version, adding the custom css mentioned in other threads, nothing has worked.

    Thank you for your help!

    February 18, 2021 at 8:25 pm #1282069
    Victoria

    Hey rp274,

    Credentials did not work for me. Could you please update the credentials?

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    February 18, 2021 at 9:01 pm #1282084
    rp274

    Sorry about that. I’ve updated the credentials in the Private Content, and attached a screenshot of the stretched vs. normal logos.

    February 19, 2021 at 7:00 pm #1282302
    Victoria

    Hi rp274,

    Thank you. I tried in Chrome and FF on a MAc, could not reproduce the issue. Do you have the exact steps on how to do it?

    Best regards,
    Victoria

    February 19, 2021 at 7:31 pm #1282312
    rp274

    It usually doesn’t happen the first time you go to the site, but after clicking around to different pages it will become stretched.

    Thanks!

    February 21, 2021 at 7:22 pm #1282631
    Victoria

    Hi rp274,

    I tried on a Mac in FF and Chrome again, visited several pages, and still cannot reproduce the issue.

    Best regards,
    Victoria

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.