Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • March 14, 2019 at 1:16 pm #1078684
    mattwalt

    Hi – I am having an issue with regards to the logo size on mobile, I need to get it much bigger – also has a lot of whitespace below.

    I’ve tried some of the previous fixes mentioned without much help.

    Thanks Matt

    March 16, 2019 at 8:09 am #1079380
    Rikard

    Hey Matt,

    It looks like you have this in Quick CSS:

    @media only screen and (max-width: 1016px) {
.responsive #top #wrap_all .logo a img {
    max-width: 50%;
}
}

    Please try to remove or adjust your CSS.

    Best regards,
    Rikard

    March 16, 2019 at 10:57 am #1079418
    mattwalt

    Thanks Rikard – though this doesn’t seem to have worked.

    Thanks Matt

    March 17, 2019 at 4:56 pm #1079636
    Victoria

    Hi Matt,

    Please try the code like this:

    
@media only screen and (max-width: 1016px) {
.responsive #top #wrap_all .logo a img {
    max-width: 100%;
}
}

    Best regards,
    Victoria

    • This reply was modified 5 years, 8 months ago by Victoria.
    March 18, 2019 at 1:16 pm #1079869
    mattwalt

    Thanks Victoria. For some reason on some devices it still appears Small with weird spacing. Though looks fine on my side.
    I have requested they ensure their cache is purged.

    Thanks Matt

    March 18, 2019 at 1:17 pm #1079870
    mattwalt

    Wait – think they’re looking at the live and not the dev site.

    ;-P

    March 21, 2019 at 5:01 am #1081141
    Rikard

    Hi Matt,

    Thanks for the update and sorry for the late reply. Is everything working or do you still need help on the topic?

    Best regards,
    Rikard

    March 27, 2019 at 1:44 pm #1083593
    mattwalt

    Hi – Sorry client has just responded.

    The logo looks great on a desktop when the screen is reduced ut still displays small and in the top left corner of the logo area…

    Still need help.

    Thanks Matt

    March 28, 2019 at 9:12 am #1083968
    Victoria

    Hi Matt,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Victoria

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