Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 6, 2017 at 4:13 pm #773297
    EONTours

    Dear Enfold Staff,

    First of all thank you for making for this such a nice template. I want to ask if it’s possible to put my logo a little bit bigger as you can see here in this link: (content) I don’t want it to be cut from top and bottom parts as it is seen right now.

    Thank you,

    April 8, 2017 at 6:52 am #774298
    Rikard

    Hey EONTours,

    Did you try adjusting the Header Size value under Enfold->Header?

    Best regards,
    Rikard

    April 13, 2017 at 4:02 pm #777354
    EONTours

    Thank you very much yes it worked. Another issue is when I want to change the main page slider captions or anything about it when I click the save and after I click the update it says:

    This site can’t be reached

    The connection was reset.
    Try:
    Checking the connection
    Checking the proxy and the firewall
    ERR_CONNECTION_RESET

    I am tried both chrome and firefox but it is the same and this issue doesn’t let me go on building the site. This is an issue about easy slider because no other page has any problem like this. Whatever I try to change in the slider, after clicking save and update this message comes.

    Have a nice day,

    April 13, 2017 at 4:28 pm #777369
    EONTours

    I started getting the same error from here too. When I click the update button I get the same: This site can’t be reached

    The connection was reset.
    Try:
    Checking the connection
    Checking the proxy and the firewall
    ERR_CONNECTION_RESET

    I need to finish this project soon so I would like you to solve this one sooner if its possible please.

    Kindly,

    April 14, 2017 at 6:49 am #777661
    Rikard

    Hi,

    Thanks for the feedback. I think that is happening because your site is actually down, please see URL in private.

    Best regards,
    Rikard

    April 14, 2017 at 8:09 am #777704
    EONTours

    Thank you for your quick reply but what is the point about this? I can see the site online and other pages work fine. What does down mean, what can I do to fix this problem? We aldready have other websites and when i check them with the link you provided, all of them says down.

    I already contacted my host and everything is OK from our side. Could you please fix this issue?

    Best,

    • This reply was modified 7 years, 8 months ago by EONTours.
    April 16, 2017 at 2:08 am #778335
    Mike

    Hi,
    Down means that your web host is not online, sorry but only your web host can fix such an issue. I see that your site is online right now, but I would recommend watching your sites with this free service: https://uptimerobot.com/ If your web host goes down often then perhaps a new one is in order.

    Best regards,
    Mike

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