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Tagged: logo, missing, mobile view
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AuthorPosts
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July 18, 2024 at 7:23 pm #1462421
Hi,
I’ve looked at a few older threads regarding this issue, but they do not fix a missing logo on mobile view. Login info posted in private info. Thank you for looking at this!July 18, 2024 at 9:47 pm #1462432Hey imagestudios,
Could you try updating the theme to the latest version (6.0.2) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
RikardJuly 23, 2024 at 5:10 pm #1462779Thanks. It shows it’s updated, but apparently it isn’t. I hadn’t installed the API code from my purchase until last week, so I’m guessing that info is a bit delayed. Is there a way to update otherwise or refresh the API connection?
July 23, 2024 at 6:36 pm #1462793Hi,
Thanks for the update. You could try using this plugin instead: https://envato.com/market-plugin/
Best regards,
RikardJuly 23, 2024 at 8:00 pm #1462796Just installed the plugin and it worked to update Enfold. Thank you for that suggestion!
The logo issue is still there, but at least we can rule out the theme version.July 24, 2024 at 6:06 am #1462815Hi,
Thank you for the update.
The logo seems to be displaying correctly when we checked it on a mobile emulation. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur, or Dropbox to upload and share the screenshot.
Best regards,
IsmaelFebruary 5, 2025 at 12:39 am #1476369Sorry to just now be getting back to this, but it is still an issue. Here is a screenshot: https://img.savvyify.com/image/IMG-5163.9pQ4n
February 5, 2025 at 6:18 am #1476387Hi,
Thank you for the screenshot.
We noticed that Enfold > Theme Options > Logo was not set, so we selected the logo, but the image is still not displaying in mobile view. Did you apply any filter in the functions.php file?
Please try to remove the logo completely from the Media Library, then upload it again as logo. Let us know the result.
Best regards,
IsmaelFebruary 5, 2025 at 10:18 am #1476396why does logo image url differ to domanin url?
https://october7coalition.org
on mobile the normal logo (non transparency case ) is shown and this leads to :
https://october7coalition.org/wp-content/uploads/2024/01/logo_black.png
on desktop the transparency logo is shown so the alternate logo inside sub-text is there.
https://october7coalition.com/wp-content/uploads/2024/01/logo_black-300x133.png
February 5, 2025 at 2:41 pm #1476417Thank you both for looking into this. It must be that the .org instance of the logo is what is causing the issue. I don’t have any coding pointing it toward the .org instead of the .com instance of the logo. I did delete the main (non-transparency) version of the logo and reupload, but no change. Shouldn’t it update the mobile version as well? Thoughts on how to fix?
February 5, 2025 at 4:00 pm #1476422And, I haven’t made modifications to the functions.php file.
February 5, 2025 at 9:53 pm #1476453What have you inserted to your :
Dashboard – Settings – General : “WordPress Address (URL)”. and “Site Address (URL)”. ?February 5, 2025 at 10:10 pm #1476456I did check that just to be sure, but it is correct: https://october7coalition.com
February 5, 2025 at 10:59 pm #1476460insert manually the url and save
https://october7coalition.com/wp-content/uploads/2024/01/logo_black.png
February 5, 2025 at 11:04 pm #1476461The logo is https://october7coalition.com/wp-content/uploads/2025/02/logo_300x133.png, so it’s the correct .com usage rather than .org. Just for kicks, I used the url you provided above, but it didn’t fix the issue.
February 6, 2025 at 6:09 am #1476477there is no entry in your child-theme functions.php that uses the filter :
avf_logo – and you also have no entry regarding$logo
?on default Enfold handles to show on mobile the normal logo – because they give up the transparency setting and have a white background on logo container. So you must have some css code to force transparency and to set #main to padding-top: 0
that is the reason why they show the normal logo allthough the header is set to transparency.see demo behaviour on mobile: https://kriesi.at/themes/enfold-2017/
February 6, 2025 at 6:35 am #1476478it seems that you have all pages with transparency option ?
so you can overwrite the behaviour to show now the alternate logo anyway. on all mobile devices
This is merely an emergency solution now.responsive.avia_mobile #top .header_bg { opacity: 0.1; } .responsive.avia_mobile #top #header:not(.av_header_transparency) .header_bg { opacity: 1; background-color: rgba(0,0,0,0.2) !important; -webkit-backdrop-filter: blur(5px); backdrop-filter: blur(5px); } .responsive.avia_mobile #top .av_alternate_logo_active .logo a > img, .responsive.avia_mobile #top .av_alternate_logo_active .logo a > svg { opacity: 0; width: 200px } .responsive.avia_mobile #top .logo img.alternate, .responsive.avia_mobile #top .logo .subtext.avia-svg-logo-sub { display: block; opacity: 1; } .responsive.avia_mobile #top .logo img.alternate, .responsive.avia_mobile #top .logo .subtext.avia-svg-logo-sub { display: block; padding: 10px 0; } .responsive.avia_mobile #top .logo img.alternate, .responsive.avia_mobile #top .logo .subtext.avia-svg-logo-sub svg { top: 50%; transform: translateY(-50%); }
nevertheless – you had to find the reason for that url mismatch – and why the normal logo could not be overwritten by a new uploaded one.
February 6, 2025 at 6:46 am #1476479by the way – with that enormous main navigation menu – you had to break to the hamburger much earlier:
@media only screen and (max-width: 1200px) { #top #header .av-main-nav > li.menu-item { display: none!important; } #top #header .av-burger-menu-main { cursor: pointer; display: block!important; } }
February 6, 2025 at 9:01 am #1476485Hi,
Thank you for the update.
The logo still points to the .org site. Did you add any modifications to the functions.php file?
// https://site.org/wp-content/uploads/2024/01/logo_black.png
Best regards,
IsmaelFebruary 6, 2025 at 3:49 pm #1476535Thank you for this thoughtful response Guenni007. The issue isn’t a transparency issue, but rather the logo actually missing. I can use the emergency code you provided, but would rather find the issue if we can.
Ismael, as mentioned previously, I have added no code to the functions.php file. Am I supposed to? Enfold typically uses the main logo on desktop for the mobile version as well.
February 7, 2025 at 12:18 am #1476569can you post the child-theme functions.php here?
(if so – please use the code tag)February 7, 2025 at 12:21 am #1476570Thank you again for helping with this! Believe it or not, there was nothing added to it. Here is what is inside:
<?php
/*
* Add your own functions here. You can also copy some of the theme functions into this file.
* WordPress will use those functions instead of the original functions then.
*/February 7, 2025 at 6:25 am #1476585Hi,
There is a snippet called “Mobile Logo” that adjusts the logo in the mobile view, and it is still using the old .org domain. We have updated the snippet. Please make sure to purge the cache before checking the page.
Best regards,
IsmaelFebruary 7, 2025 at 3:45 pm #1476638Thank you so much! Was that snippet in the main functions.php file?
February 8, 2025 at 4:33 pm #1476694 -
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