Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 9, 2017 at 4:47 pm #861977
    cost_chaos

    I am not able to figure out why the logo is replaced by text in the header. I upload the logo but it does not show in the header. If I right click on the logo and see link it shows the link to correct logo but shows only text.
    Secondly all the pictures I upload in media gallery remain as blank gray boxes and not visible. Please help.

    media pictures problem

    • This topic was modified 7 years, 1 month ago by cost_chaos.
    October 9, 2017 at 4:48 pm #861979
    cost_chaos

    picture galley problem

    October 10, 2017 at 5:53 am #862273
    John Torvik

    Hi,

    Try to check if there are any plugin conflicting disabling all of them.

    Best regards,
    John Torvik

    October 10, 2017 at 9:03 am #862373
    cost_chaos

    This is not the plugin issue. I have also tried fresh installation with fresh import of Enfold 2017 Demo. The problem is somehow related to the theme or demo import. I get no errors while importing the demo. You have the login details for back-end and can see for yourself.

    October 10, 2017 at 10:40 am #862403
    Nikko

    Hi,

    Can you give us ftp access also? so we can try to activate wordpress debug.

    Best regards,
    Nikko

    October 10, 2017 at 1:23 pm #862446
    cost_chaos

    please find it below

    October 11, 2017 at 6:28 am #862740
    Rikard

    Hi,

    Thanks for that. It looks like there is not enough permissions for the uploads folder, if you navigate to your logo directly it returns a 403 error. Your hosting provider can help you to set the correct permissions for that folder.

    Best regards,
    Rikard

    October 11, 2017 at 8:31 am #862765
    cost_chaos

    Thanks a lot, changing permissions has all images visible now.

    October 12, 2017 at 6:56 am #863209
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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