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AuthorPosts
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May 15, 2014 at 9:40 pm #265512
Hello on the mobile version of our website the logo is not appearing. The link is below
mobccnetwork.org
May 15, 2014 at 10:05 pm #265535For me the logo is loading, are you sure that you dont see it?
What system do you test it with?May 15, 2014 at 10:06 pm #265538iphone 4s
May 16, 2014 at 8:47 pm #265960Hey!
Please try adding following code to Quick CSS in Enfold theme options under General Styling tab
@media only screen and (max-width: 767px) { .responsive .mobile_slide_out .logo { margin-left: 20%; }}Cheers!
YigitMay 16, 2014 at 8:56 pm #265963No. Did not fix it. :(
May 17, 2014 at 4:19 pm #266133Hey!
Please try deactivating all active plugins and check if that helps. This is the first time i am seeing such issue :/
Do you have a testing environment that we can test?Regards,
YigitMay 17, 2014 at 4:33 pm #266139Yes, we having a testing environment, credentials are below.
http://mobccnetwork.staging.wpengine.com/wp-login.php (hosted on WPengine)
username: terrellk
password: !Dominus1!May 18, 2014 at 2:45 am #266235Hi!
Thank you for the access,
The logo is visible on our end. Do you mind posting a screenshot? Please try to remove the browser cache or history on your mobile phone then test it again.
Cheers!
IsmaelMay 18, 2014 at 4:02 am #266240
(hosted on WPengine) alt="screenshot" />May 19, 2014 at 3:07 am #266614Hi!
Thank you for the screenshot.
I’m sorry but we’re really not sure of the issue because we can’t reproduce it on our end. Please try to deactivate all plugins then test it again. Have you tried testing it on your friends’ iPhone? If possible, test it using another browser.
Regards,
IsmaelMay 20, 2014 at 3:56 am #267126Yes have had others test it. Are you guys using a simulator or actual devices to try and replicate the issue?
May 20, 2014 at 11:07 am #267207Hey!
I am testing your website on an iphone 4. Logo was not showing up but i tried uploading another logo and then switching back to your original logo and seems to be working right now – http://i.imgur.com/VCeuT5U.png
Regards,
Yigit -
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