Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 12, 2019 at 8:31 am #1109408
    lbedoure

    Hello everyone,

    A quick question as I am having troubles with my logo.

    Everything was doing great before. And then I decided I didn”t need my header to reduce when scrolling down. Since then, I have my logo not appearing great.
    I have put the logo quiet everywhere I can (header menu, transparent menu) in the required size.
    It never appears when I start the day. And sometimes, by miracle, it appears in the afternoon… :-(

    Can someone help me ?

    The website is eco2diving.com and the logo is suppose to be on the corner left, under the email adress.

    Thanks a in advance,

    June 12, 2019 at 12:37 pm #1109465
    Rikard

    Hey lbedoure,

    Thanks for the link, though your logo is appearing fine on my end. Did you try to clear your browser cache and reload the page?

    Best regards,
    Rikard

    June 13, 2019 at 1:54 pm #1109862
    lbedoure

    Hello Rikard,

    Well that is weird because it is still happening on my computer.
    I paid more attention to it today and it takes a few minutes after being on the website for the logo to be displayed. Is there anyway to make sure the logo is displayed faster ? Could it be link to any defer CSS option or agregating javascript?

    Every night, I clear all cache from my browser.

    Is there anyway I can do something so that doesn’t happen anymore ?

    Thanks,
    Laurent

    June 13, 2019 at 8:34 pm #1110065
    Victoria

    Hi Laurent,

    The logo is showing up immediately on my end. Can you please make a small screencast of how it loads on your end?

    Best regards,
    Victoria

    June 14, 2019 at 9:30 am #1110253
    lbedoure

    Hello,

    So the logo disappears when I clear all the cache with Ccleaner. If I don’t execute Ccleaner, the logo keeps appearing as normal.

    If I use Ccleaner, the logo disapppear. If I stay on the same page, it is not “magically” appearing.
    I have to change page for it to be loaded.

    … Sorry how could I send a picture?… Can’t just join it to the post…
    The logo is just not appearing. There is nothing nor link.

    Thanks
    Laurent

    June 15, 2019 at 5:57 am #1110560
    Rikard

    Hi Laurent,

    Thanks for the update, I still can’t see any problem with your logo on my end though. If you need to send us screenshots of videos then please upload to a service like Dropbox or Google Drive, then link to them here.

    Best regards,
    Rikard

    June 18, 2019 at 2:56 pm #1111317
    lbedoure

    Well, it’s really weird.

    Let’s close the topic and I will see if I have any feedback from customers about it.

    Thanks to you guys
    Laurent

    June 18, 2019 at 8:35 pm #1111479
    Basilis

    Hi,

    Thank you for understanding!

    Best regards,
    Basilis

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