Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • March 7, 2025 at 1:51 am #1478814
    lara666

    Hi Kresi Team,

    I just made my website public today and noticed that the header logo is missing in the mobile view. Previously, it appeared black with a white background on mobile and white with a transparent background on desktop.

    Could you please assist me in resolving this as soon as possible? I need it to be visible urgently.

    I’ve attached a screenshot of the mobile view and included the login details in the private content.

    Thank you so much!

    March 7, 2025 at 6:43 am #1478828
    Ismael

    Hey lara666,

    Thank you for the inquiry.

    We checked the actual image, but it doesn’t exist — please check the link in the private field. Kindly try uploading the logo image again in both the Enfold > Theme Options > Logo and Enfold > Theme Options > Transparency Options > Transparency Logo settings. Let us know the result.

    Best regards,
    Ismael

    March 10, 2025 at 2:34 am #1478975
    lara666

    Hi Ismael,

    Thanks for your response.

    I checked and reuploaded the logos, but the logo still doesn’t appear in the mobile view. It used to show up before but suddenly disappeared.

    Could you let me know how to display the black logo on mobile and the white one on desktop?

    Thank you so much!

    March 10, 2025 at 4:31 am #1478977
    Ismael

    Hi,

    Thank you for the update.

    Did you add any filters or code in the functions.php file? Please provide the login details in the private field so that we can check the issue further. Make sure that the Appearance > Theme File Editor is accessible.

    Best regards,
    Ismael

    March 10, 2025 at 5:00 am #1478980
    lara666

    Hi Ismael,

    Not that I can recall.

    Please see login details in private content.

    March 10, 2025 at 6:50 am #1478991
    Ismael

    Hi,

    Thank you for the info.

    You have a filter in the functions.php file with the logo URL still pointing to the staging site.

    /* Use alternate logo on mobile view */
add_filter('avf_logo','av_change_logo'); 
function av_change_logo($logo) { 
	if(wp_is_mobile()) { 
	    $logo = "https://xxx.net.au/wp-content/uploads/xxx/02/xxxxx.png"; 
	} 
	return $logo; 
}

    We updated the logo URL.

    Best regards,
    Ismael

    March 10, 2025 at 7:01 am #1478993
    lara666

    Hi Ismael,

    Thank you so much! It was really driving me a bit crazy, and I couldn’t remember making that change.

    Lara.

    March 10, 2025 at 7:14 am #1478995
    Ismael

    Hi,

    No problem! Please don’t hesitate to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Logo missing mobile view – header menu’ is closed to new replies.