Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • February 19, 2020 at 7:52 pm #1186156
    AlpineWeb

    Hello for some reason the logo is showing as not showing.
    I can see it as soon as I scroll but somewhere it is calling for /385
    I have searched the database and do not see it anywhere
    Can you please advise – I did use one of your templates so I have to believe it must be coded somewhere.
    CJ

    February 20, 2020 at 1:23 am #1186200
    AlpineWeb

    One more item I am using a video at the top of the home page – it does not work on ipads or iphones?
    media error: format(s) not supported or sourse(s) not found

    February 21, 2020 at 3:43 am #1186598
    AlpineWeb
    This reply has been marked as private.
    February 21, 2020 at 6:40 am #1186617
    Rikard

    Hi CJ,

    Please set the transparency logo under Enfold->Header->Transparency Options.

    Best regards,
    Rikard

    February 21, 2020 at 4:05 pm #1186782
    AlpineWeb
    This reply has been marked as private.
    February 21, 2020 at 4:25 pm #1186789
    Yigit

    Hi,

    Glad Rikard could help!

    Please edit your element and upload a fallback image for mobile. Currently videos in sliders are not supported on mobile :)

    Cheers!
    Yigit

    February 21, 2020 at 4:29 pm #1186794
    AlpineWeb

    OK will do – an FYI it works great on Android devices just not on iDevices.
    I love working with your company – you guys are the best!
    Carla

    February 21, 2020 at 4:45 pm #1186807
    Yigit

    Hi,

    Thanks for your kind words, Carla! Enfold users are the best! :)

    Please let us know if you have any other questions or issues and enjoy your weekend!

    Regards,
    Yigit

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Viewing 8 posts - 1 through 8 (of 8 total)
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