Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • February 19, 2019 at 8:15 pm #1069071
    mct2ok

    roanresources.com, when viewing in Internet Explorer, the logo gets cut off.
    Is there a css fix maybe

    • This topic was modified 6 years, 8 months ago by mct2ok.
    February 20, 2019 at 5:54 pm #1069583
    Nikko

    Hey mct2ok,

    Can you give us a screenshot on how it looks on your end?
    I tried checking it with IE 11 and Microsoft Edge but it’s not cut off on my end.

    Best regards,
    Nikko

    February 21, 2019 at 4:20 pm #1069989
    mct2ok

    https://www.roanresources.com/wp-content/uploads/2019/02/Screen-Shot-2019-02-19-at-12.05.53-PM.png

    The client says it’s only when she goes from about us to leadership page or vice-versa

    February 24, 2019 at 3:53 pm #1070948
    Victoria

    Hi mct2ok,

    Thank you.

    Please, ask the client for the browser version.

    Best regards,
    Victoria

    February 25, 2019 at 5:07 pm #1071350
    mct2ok

    IE 11

    • This reply was modified 6 years, 8 months ago by mct2ok.
    February 26, 2019 at 9:20 am #1071677
    Nikko

    Hi mct2ok,

    Can you try to ask your client to clear the browser cache?
    I have attached a screenshot on how it looks on my end using IE11.
    Link in private content.

    Best regards,
    Nikko

    February 27, 2019 at 7:11 pm #1072336
    mct2ok

    I asked her to clear her browser cache, waiting on her response.

    February 27, 2019 at 7:28 pm #1072345
    mct2ok

    She said she cleared her browser cache and is still having the same issue.

    March 2, 2019 at 5:16 pm #1073635
    Nikko

    Hi mct2ok,

    I apologize for the delayed response.
    I can’t really see it on my end, but can you try to add this css code in Quick CSS, located in Enfold > General Styling:

    .avia-msie .logo img {
    max-height: 87px !important;
}

    if you’re using a caching plugin, flushing out cache might help also.

    Best regards,
    Nikko

    March 4, 2019 at 9:27 pm #1074524
    mct2ok

    Thank you, I am not sure if I will ever find out if it worked because the client got tired of waiting and just switched to chrome LOL.
    I was never able to recreate the problem she was having on her browser from any computer at our office so it could have been just a setting on her computer. We may never know. Thank you for the code, I did go ahead and add it in the Quick CSS section, looked at it on IE and its fine.

    March 5, 2019 at 1:59 am #1074570
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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  • The topic ‘Logo is cutting off at the bottom in IE’ is closed to new replies.