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  • #201387

    Hello, I have been using the Enfold them and have been really happy.

    My client has been telling me that she’s having a problem with the way the logo is viewing though next to the menu. It is fine on all computers that I have looked at it but she says that the logo loads in and moves down over the top of the menu and stays there. I have gotten her to update her browser (she was using Explorer and is now on Chrome on a PC) but the only other thing I can think of is maybe she has a slow internet connection.

    She said that the logo used to eventually settle into place but now it stays sitting over the top of the menu. I am at a loss as to how to fix this for her or what to suggest. I can’t see the problem myself on my computer, phone or ipad.

    Can you help in any way?

    The website is: http://www.cw.genkidesign.com.au

    Thank you!!

    #201737

    Hi genkidesign!

    There is no issue viewing on pc but i guess she meant on mobile. Please add following code to Quick CSS in Enfold theme options under Styling tab

    @media only screen and (max-width: 767px) {
    .responsive .logo {
    height: 100px; }}

    That should do it

    Cheers!
    Yigit

    #201767

    Hi Yigit,
    Thank you for your help.
    She did mean her PC, not mobile unfortunately. But I am wondering if it could be her slow internet connection? She is not in the city. Do you think that could cause this?
    I will try adding the code you gave me and see if that makes a difference.
    Thank you very much!

    #201774

    Hi!

    I checked on Firefox, Chrome and Internet Explorer and it displayed just fine on my end. You can ask her to check on another computer.

    Best regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)
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