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  • August 29, 2015 at 10:17 am #495270
    August 29, 2015 at 4:02 pm #495338
    Josue

    Hi,

    Can you post the link to your website please?

    Regards,
    Josue

    August 31, 2015 at 4:18 am #495578
    xa1970

    HI,

    It’s http://www.xandrianoir.com

    Regards,
    XN

    August 31, 2015 at 6:21 am #495584
    xa1970

    Hey Josue, Enfold logo is gone. All I did was repeat the process of ‘ remove, save, add, save’ a few times. I am noticing, even after clearing cache, it takes a while to get logo there. Now I have to replace the logo again and it is taking equal time as before.

    One more thing, how can I decrease gap between logo and header?

    Regards,
    XN

    • This reply was modified 9 years, 3 months ago by xa1970.
    August 31, 2015 at 6:31 am #495586
    xa1970

    Also, please tell me if it takes this much time. Now I have uploaded logo with transparent background and it is only showing in ‘contact’ and ‘news’ page but the other pages showing the old one (with white background). http://www.xandrianoir.com

    Thanks,
    XN

    August 31, 2015 at 7:20 am #495600
    Basilis

    Hey!

    I went around of all the pages and I can not notice any issue on my side.
    Can you please show us a screenshot?

    Regards,
    Basilis

    August 31, 2015 at 8:49 am #495640
    xa1970

    Hi Basilis,

    Yes, it is now showing my logo on all pages. I guess it just takes a while for logo to come into effect unlike other edits.

    Thanks for you time.

    Can you send me a code to decrease gap between the logo and the header, please?

    Regards,
    XN

    August 31, 2015 at 3:15 pm #495871
    Yigit

    Hi!

    Please upload a bigger logo or adjust header size in Enfold theme options > Header

    Best regards,
    Yigit

    August 31, 2015 at 7:22 pm #496049
    xa1970

    Hi Yigit,

    I tried adjusting header size in Enfold theme options ( ‘header’ then ‘header size’). First it was set to Slim. I changed to custom size and it pushed it further down. I adjusted up to even 80 px but it did not bring it up. Now when I am trying to bring it back to Slim, it is still lower then before. (Have been doing it for 2 hours now. No luck.) http://www.xandrianoir.com (Check the grey line on the blue image in slider, the header was there before set to slim.)

    Regards,
    XN

    September 1, 2015 at 4:31 am #496199
    xa1970

    HI,
    I don’t understand. Last night I spent more than 2 hours trying to bring the old setting back once the custom header height did not work. Even after repeated cache clearance, the setting did not resume. I checked on three different computers. I also asked someone in another country to check how the page showed and he told me exactly as it was showing on my computer.

    Now after 8 hours when I return to my computer, the old settings are back.

    I don’t understand why it takes this much time. It should be quick on the spot. It only happens with header.

    My problem is still there. I need header to move a little upward. If I will touch the settings again, it will move down instead.

    Regards,
    XN

    September 1, 2015 at 7:17 am #496237
    Basilis

    Hey!

    Where are you hosting your web site? Do you know if they have any server cache?

    Regards,
    Basilis

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