![Check out Enfold](https://kriesi.at/wp-content/themes/kriesi/images/banner-enfold.jpg)
-
AuthorPosts
-
April 10, 2018 at 8:28 am #939698
Hi i have a Problem here
http://tanzlokal-fox.de after the login i become a white page can me everybody help
and fix this problem ? And the Secound Problem is my instagram widget dont work.-
This topic was modified 6 years, 5 months ago by
tsvweinsberg.
April 10, 2018 at 10:51 am #939762Hey tsvweinsberg,
Can you please check server log for error?
Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/If you need further assistance please let us know.
Best regards,
VictoriaApril 10, 2018 at 11:35 am #939795I dont know the step can you help me ?
April 10, 2018 at 11:41 am #939804Hi,
I have checked your site and it seems to work properly, I also see the instagram widget display properly in the 3rd column of your footer widget in the homepage. Let us know if you need further assistance.
Best regards,
NikkoApril 10, 2018 at 12:53 pm #939843Hi Nikko i have 2 Problems
1. Problem ist the Instagram widget on the site
and the
2. Problem is a big Problem after login i become a white site not a dashboard can you help me ?
April 11, 2018 at 4:30 am #940176Hi,
Yes, sure we will help you. Can you give us a temporary admin access and ftp access? so we can try to login and check the issue and also the ftp access, to check for logs and try to fix it if there are errors that causes your dashboard to be just white. Just post the details in private content.
Best regards,
NikkoApril 12, 2018 at 9:53 am #940833hi here you have the details
April 13, 2018 at 7:58 am #941318Hi,
Best regards,
VictoriaApril 13, 2018 at 10:07 am #941375hi
-
This reply was modified 6 years, 4 months ago by
tsvweinsberg.
April 14, 2018 at 11:55 am #941883Hi tsvweinsberg,
I still get “connection failed”.
Can you please check server log for error?
Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/Best regards,
VictoriaApril 14, 2018 at 11:03 pm #942073It be right I can work with my data
April 15, 2018 at 2:03 am #942113Can you do this with FileZilla?
April 16, 2018 at 3:38 am #942386Hi,
Yes, we have already fixed it. Can you check, clearing browser cache might be needed.
Let us know if you need further assistance :)Best regards,
NikkoApril 17, 2018 at 2:09 am #942858yes it work thank you
April 17, 2018 at 4:02 pm #943145 -
This topic was modified 6 years, 5 months ago by
-
AuthorPosts
- You must be logged in to reply to this topic.