Viewing 9 posts - 1 through 9 (of 9 total)
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  • May 24, 2018 at 12:37 pm #961495
    tiefenschaerfe

    Hi!
    One of my customer websites is having a problem after installing the update from yesterday.
    We can´t not login!

    There is no privacy policy message below login forms!
    So the user can´t agree to the privacy policy.

    And so: Nobody can´t login. The admin too.

    Please help urgent!

    regards, Susanne

    May 25, 2018 at 9:51 pm #962419
    Basilis

    Hey Susanne,

    Can you please provide us a temporary FTP access (via private data field)?

    Best regards,
    Basilis

    May 29, 2018 at 12:30 pm #963620
    tiefenschaerfe

    Hello Basils,

    only i can give you the normal FTP access data.

    Please look in the private content. And: go the way to the .com-Domain

    thank you, Susanne

    May 29, 2018 at 4:25 pm #963789
    HypnosisPraxis

    I’ve installed the Enfold-Add-On-Plugin and now it seems to work a little better

    May 29, 2018 at 4:32 pm #963791
    tiefenschaerfe

    Okay, thank you for this information! But – if i can´t login, then i can´t install anything.

    May 30, 2018 at 1:02 pm #964187
    tiefenschaerfe

    Please help ist urgent !!!!!!!

    May 30, 2018 at 1:11 pm #964199
    Yigit

    Hi,

    Please refer to Peter’s post here – https://kriesi.at/support/topic/can-not-login-at-woocommerce-anymore/#post-963934

    Regards,
    Yigit

    May 30, 2018 at 1:17 pm #964204
    HypnosisPraxis

    Hi

    uncheck “Append a privacy policy message to your login forms?” in Enfold -> Privacy Policy and it will work – this is the good news. The bad news is, that the normal login at wordpress will not have the checkbox anymore.

    Relax :)

    Uli

    June 3, 2018 at 7:45 pm #966211
    Basilis

    Hi,

    Happy you got it short out.
    Let us know if you need anything else.

    Best regards,
    Basilis

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