I have two paid Enfold licenses. I need help, but when I try to log into my Enfold account it is not recognized.
I know this is the pre-sales department, but I really need help and can’t figure out how to log into my Enfold account that I paid for.
Hey Carla Garrett,
Thank you for the inquiry.
Are you trying to log in to your Themeforest account? Please check the documentation for more info on how to download your items.
— https://help.market.envato.com/hc/en-us/articles/202501014-How-to-download-your-items
If you need to generate a private token for the theme, please check this documentation.
— https://kriesi.at/documentation/enfold/theme-registration/
For any account-related inquiries, we recommend reaching out to the Themeforest or Envato team.
— https://www.envato.com/contact/
Let us know if you more questions.
Best regards,
Ismael
