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Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 2, 2017 at 5:08 pm #741908
    elenapoliti

    Hi , at a certain point I couldn’t upload any saved template, since I receive a message of “error fetching content”.

    Do you have any idea on how solving it?

    Thank you

    February 4, 2017 at 5:50 am #742651
    Rikard

    Hey Elena,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out how we can reproduce the error.

    Best regards,
    Rikard

    February 8, 2017 at 10:11 am #744274
    elenapoliti

    Hi Rikard, two days ago I sent you the login but I suspect I did something wrong and it didn’t go through. Here I add it again

    best

    eelna

    February 9, 2017 at 5:57 am #744605
    Rikard

    Hi,

    Ok, maybe that was in another thread? The details came through this time, though they are not working unfortunately. Could you check and verify please?

    Best regards,
    Rikard

    February 9, 2017 at 9:49 am #744699
    elenapoliti

    Ooops something got wrong Here the new credentials

    February 9, 2017 at 7:09 pm #744978
    elenapoliti

    Hi Rikard have you got the chance to check my problem? Thank you!

    February 9, 2017 at 7:17 pm #744983
    Yigit

    Hey!

    You are currently using an older version of the theme. Please update Enfold to the latest version 3.8.5 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Cheers!
    Yigit

    February 9, 2017 at 7:58 pm #745011
    elenapoliti

    Wooow I got it! I missed the last update advise! Now I got it.

    Thanks very much

    February 9, 2017 at 8:07 pm #745023
    Yigit

    Hey!

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Loading a template with Avia lyaout Builder gives me a Error fetching content’ is closed to new replies.