Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 11, 2021 at 7:57 am #1324371
    Margret Schuitz
    Guest

    Guten Tag,
    ich habe 4 Lizenzen von ENFOLD und nun für 6 Monate den Support über Envatomarket neu bezahlt, aber leider kann ich kein Ticket erstellen, um eine Frage zu stellen.
    Bei der Verlängerung habe ich keinen neuen Licence-key erhalten.
    Bitte mal überprüfen, vielen Dank.

    October 12, 2021 at 11:50 am #1324517
    Yigit

    Hi Margret,

    Thanks for contacting us!

    Could you please go to https://kriesi.at/support/forum/enfold#new-post and try to insert your expired license in the field and check if that helps?

    If it does not, could you please post your purchase code here privately? We would like to reset your forum password to login to your account and try to confirm :)

    Edit: I logged into your forum account and activated your account using your existing purchase code. Please do not forger to reset your password. Happy posting :)

    Regards,
    Yigit

    • This reply was modified 3 years, 2 months ago by Yigit.
    October 12, 2021 at 12:56 pm #1324536
    marscui

    OK, that worked – thank you!
    Kind regards, Margret

    October 12, 2021 at 1:11 pm #1324540
    Yigit

    Hi Margret,

    You are welcome! :)

    Regards,
    Yigit

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Lizenzverlängerung: Kein Support’ is closed to new replies.