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  • October 21, 2014 at 6:12 pm #339154
    Eric

    Hello, I saw this post from another member but the solution was hidden. Can you please post the fix publicly? If necessary I can provide access to our backend. Thanks!

    • This topic was modified 10 years, 2 months ago by Eric.
    October 23, 2014 at 1:09 am #339867
    Ismael

    Hey kbreslin!

    Thank you for using Enfold.

    Please try to deactivate all plugins then test it again. There is a script error on js > shortcodes.js, please get a fresh copy of the file then override the old one.

    Regards,
    Ismael

    October 23, 2014 at 7:56 am #339946
    Eric

    Thanks for the reply. We’ll try to deactivate the plug-ins. We’re pretty strict on plug-ins and only use what absolutely need. And they are all updated. Will the updating of the shortcodes.js file solve the problem without having to dump any of our plug-ins? Lastly, where can i find a fresh copy of the shortcodes.js file?

    • This reply was modified 10 years, 1 month ago by Eric.
    October 23, 2014 at 8:24 am #339953
    Eric

    So I went and deactivated each plugin one by one and determined that one is causing the problem with the list icons. The plugin is Social Sharing Toolkit which powers our social sharing/following buttons throughout the site. https://wordpress.org/plugins/social-sharing-toolkit/. Will the updating of the shortcodes.js file solve the problem without having to deactivate the SST plugin? Thanks!

    October 23, 2014 at 2:56 pm #340115
    Yigit

    Hey!

    If there is no issue on shortcodes.js file when you de-activate the plugin, then updating the file probably will not solve the issue. You can try updating the file and if that does not help, please contact plugin author as they should have better insight on what could be causing the issue

    Cheers!
    Yigit

    October 23, 2014 at 4:42 pm #340191
    Eric

    Thanks for the response. Where can I find a copy of the shortcodes.js file? Download the latest Enfold install and find it there?

    October 23, 2014 at 4:56 pm #340200
    Yigit

    Hi!

    Yes, please go to Enfold/Js and you can find it there

    Regards,
    Yigit

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