Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • June 24, 2017 at 8:08 pm #812502
    motza

    Hello,
    Some links do not work on iPhone 6s. For example full with button and then some buttons linking to external pages. Thank you

    June 24, 2017 at 8:50 pm #812512
    Mike

    Hey motza,
    Can you please link to an example?

    Best regards,
    Mike

    June 28, 2017 at 2:12 am #813664
    motza

    Please remember, this happens when viewed on mobile device ( for example- iPhone 6s) as desktop is completely fine.

    For the first three people links are clickable, but for Casey’s neither link for the website nor the button do not respond to a tap.

    Our Story

    As far as the button (“learn more”) its on the home page towards the bottom of the page

    Welcome

    thank you

    June 28, 2017 at 2:13 am #813665
    motza

    Welcome

    June 29, 2017 at 6:02 am #814233
    John Torvik

    Hi!

    I think that you forgot to provide the website link with the problem.

    Cheers!
    John

    June 29, 2017 at 6:27 pm #814631
    Yigit

    Hi,

    You are currently using a very old version of the theme. Please update Enfold to the latest version 4.0.7 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Let us know if that does not help :)

    Best regards,
    Yigit

    July 1, 2017 at 5:36 pm #815377
    motza

    Hi Yigit,
    Thanks for the response.
    I m not sure what do you mean? It says there are no updates available and I have both user name and api keys populated. I thought this should be done automatically? (can you please confirm this) I am running 3.4.3. I also understand you are saying there is 4.0.7 but it won’t update as there are no updates? Even though, the best practices tell us to keep everything up to date, I don’t think thats the issue here, but you guys are the experts.

    As i said in my original post some links work and others dont which again makes me wonder if this has to do with theme version as none would work if there was version issue here. Also, I am not sure if you read, but this is mobile iPhone 6s (if it makes difference) specific behavior as desktop version is ok.
    firstplayinfantmassage.com on home page: full width button on the bottom of the page (learn more) and then on our story page: it is last person ,Kasey, neither links respond to a tap.
    Thanks again

    July 1, 2017 at 6:03 pm #815383
    Mike

    Hi,
    Try to update manually via FTP: https://vimeo.com/67209750
    Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold
    I recommend backing up with: https://wordpress.org/plugins/duplicator/

    Best regards,
    Mike

    July 2, 2017 at 3:20 am #815465
    motza

    Yes, you were absolutely correct. After manually updating links are working on mobile as well. I thought updates were done automatically in the background as I have my user and api key set up. I have one more question: My content is getting “cut off” when viewed on smaller screens, particularly tablet size screens. I am sending a screenshot that will better illustrate what I am referring to. http://imgur.com/TbT1qoO

    thank you very much

    July 2, 2017 at 8:44 am #815483
    Mike

    Hi,
    Try this code in the General Styling > Quick CSS field:

    #av_section_3 .container {
    width: 100%!important; 
    margin: 0px 0px!important; 
    padding: 0px 0px!important; 
}
.avia-icon-list .iconlist_icon { margin-right: 0px!important; }

    Best regards,
    Mike

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