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  • May 2, 2020 at 8:09 pm #1209142
    Bruno

    Hi. I can’t understand how to activate the link on the Skype icon: at the top of the site (top right, before the email icon)

    http://www.brunocover.it/CMS/wordpress/trikego/

    on click, the browser should ask whether to open the Skype application, which would open directly on the user. Normally, the link in html is

    I tried a landing page under construction and it works: clicking on the Skype icon image opens the call in Skype

    http://www.brunocover.it/CMS/wordpress/trikego/?page_id=507

    but I can’t activate the same link on the Skype icon at the top of the site pages

    https://ibb.co/jRXFmH9

    https://ibb.co/PDrN0Sb

    I tried to put the link used in html, but it doesn’t work. How to activate the Skype call from the social icon? Thanks a lot. Best regards. Bruno

    May 6, 2020 at 6:56 pm #1210423
    Victoria

    Hey Bruno,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    May 6, 2020 at 8:14 pm #1210467
    Bruno

    Sure. Thanks a lot Victoria for your support. Kind regards. Bruno

    May 8, 2020 at 6:45 pm #1211127
    Victoria

    Hi Bruno,

    I will report this issue to our devs. Thank you for bringing this up.

    A possible solution is to add the protocols to the function call and add the skype there in this file /enfold/includes/helper-social-media.php:

    $protocols = array_merge(wp_allowed_protocols(), ['skype']); $html = ''; $html .= "<{$this->args['inside']} class='{$this->args['class']}_{$icon['social_icon']} av-social-link-{$icon['social_icon']} social_icon_{$this->counter}'>"; $html .= "<a {$blank} {$aria_label} href='" . esc_url( $icon['social_icon_link'], $protocols ) . "' " . av_icon_string( $icon['social_icon'], false ) . " title='{$display_name}'>"; $html .= "<span class='avia_hidden_link_text'>{$display_name}</span>"; $html .= '</a>';

    Image 2020-05-08 at 19.56.32.png

    Best regards,
    Victoria

    • This reply was modified 4 years, 6 months ago by Victoria.
    May 8, 2020 at 8:38 pm #1211186
    Bruno

    Hi Victoria. Next week I will have to dedicate myself to putting this site online. I would prefer not to modify the Php (I am not a Php expert) and wait for a possible other solution from your developers: do you think it is possible? Best regards. Bruno

    May 8, 2020 at 9:38 pm #1211240
    Victoria

    Hi Bruno,

    As of now, it’s an open issue, the solution might be available in the next version of Enfold but we do not have an ETA yet.

    Best regards,
    Victoria

    May 8, 2020 at 11:48 pm #1211303
    Bruno

    Hi Victoria. Thanks a lot for your support. Best regards. Bruno

    May 9, 2020 at 3:18 pm #1211394
    Günter

    Hi!

    This is a core WP setting, that skype is not supported by default.

    Please use this plugin to activate it:

    Allow Skype Protocol

    Regards,
    Günter

    May 9, 2020 at 8:49 pm #1211492
    Bruno

    Hi Günter. Thanks a lot for your support. Best regards. Bruno

    May 10, 2020 at 7:07 am #1211595
    Rikard

    Hi,

    Great, I’m glad that Günter could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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