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Viewing 15 posts - 1 through 15 (of 15 total)
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  • February 13, 2017 at 8:07 pm #746598
    IntergalacticLaxative

    When I click on an image to edit its various properties, the tab Link Settings displays nothing. It is purely white. I can access the Caption, Animation, and Image settings pages once opening an image, but Link Settings only has the message of “Image Link?
    Where should your image link to?”

    February 13, 2017 at 10:24 pm #746656
    thomasdries

    Same for me, can’t figure it out.

    February 13, 2017 at 11:18 pm #746663
    Basilis

    Hey!


    @thomasdries     please do create a second ticket, so we can help you.
    Please add details of admin on private area, so we can review.

    Thanks a lot

    Regards,
    Basilis

    February 14, 2017 at 5:08 am #746704
    IntergalacticLaxative

    What details do you need?

    February 14, 2017 at 8:12 am #746741
    Vinay

    Hi,

    We need to take a closer look at the backend please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    February 14, 2017 at 9:06 pm #747102
    IntergalacticLaxative

    Should be in this reply, let me know if that’s wrong or you need something else

    February 15, 2017 at 9:12 am #747356
    Rikard

    Hi,

    We’ve had problem with what you are describing on servers running PHP 7.1, could you check if that is the case with your site’s server? If that is the case then downgrading to 7.0 should resolve the issue.

    Best regards,
    Rikard

    February 15, 2017 at 9:16 am #747359
    IntergalacticLaxative

    I am on 7.1

    I am using MAMP on a mac in order to run this local server, how exactly would I downgrade to 7.0?

    EDIT

    I’ve found how to switch to 7.0 in MAMP. This issue is resolved, thank you.

    February 16, 2017 at 4:50 am #747774
    Rikard

    Hi,

    Great, glad you found how to downgrade and sorry for the problems. We should have a fix available for this as soon as possible.

    Best regards,
    Rikard

    June 9, 2017 at 6:54 am #805874
    ahtgroup

    Same problem for me – do you have a fix for this?

    Thanks, Ross

    June 9, 2017 at 1:46 pm #806046
    Rikard

    Hi Ross,

    The problem should be fixed in the latest version of the theme, 4.0.7. Are you running that version? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    June 12, 2017 at 5:33 am #806699
    ahtgroup

    Have updated and it now works, thanks Rikard! :-)

    June 12, 2017 at 12:13 pm #806830
    Rikard

    Hi,

    Great, glad you got it working and sorry for the previous problems :-)

    Best regards,
    Rikard

    October 11, 2017 at 9:58 am #862795
    zinconeoffice

    hello I have a big problem with enfold, in practice it does not load me any more pictures from the color section and other media elements of enfold, I’m from an error “can not upload the image”.
    Instead, if the media library charge is all right. why?
    the second problem is as follows:
    on the cellphone in each page before each element, shape, image there is an annoying white space.
    I hope you can help me, I’m in trouble

    October 12, 2017 at 7:30 am #863235
    Rikard

    Hi zinconeoffice,

    Please open a new thread and include admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

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