Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 19, 2018 at 6:56 pm #999020
    markmr

    Hi,

    I’ve looked through all of the threads but can’t find an answer.

    When i click on an image that has a link to another page in my site, it now opens the page in a pop up box on the same page instead of opening the page the link sends it to. This is something that it has just started doing and did not do before.

    Example, click on any of the gallery images on my home page, i.e. wedding / family / portrait:

    (see private link)

    It opens in a pop up box and not a new page as it always did.

    I have also noticed on my “Client Gallery” page that if the image itself is clicked it opens incorrectly in the pop up box but if the text below the image is clicked it opens correctly in the new page:

    (see private link)

    Any help is appreciated!! Thanks

    August 19, 2018 at 7:59 pm #999059
    Mike

    Hey markmr,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    August 19, 2018 at 9:22 pm #999091
    markmr
    This reply has been marked as private.
    August 20, 2018 at 1:41 am #999131
    Mike

    Hi,
    Thanks for the login, I see there is a conflict with the plugin WP Edit, it tried to replace your default editors, which was crashing the pages when I tried to edit them. The plugin also said that it included FancyBox, which is what the popups are when you try to open a link. I disabled the plugin and tried clearing your cache a few times, but the FancyBox continues to open the pages as popups.
    Please try disabling all of your plugins and clearing your cache a few times, then see if the links start opening correctly.
    I didn’t see and scripts in your functions.php, do you recall adding any to any of your theme files?

    Best regards,
    Mike

    August 22, 2018 at 12:14 pm #1000257
    markmr

    Hi Mike,
    Apologies for the slow reply.
    One of the guys at my seo company looked into it (as I’m a long way from being a web developer) and managed to fix the issue on the Clients Galleries page. He said “I had to move the tag outside the box div”. This did fix this page but it appears that the problem is actually site wide and any photos with links on including my logo that directs people back to my home page have the same issue.

    Is there a known fix for this that you can suggest as he thinks it will take a long time to rectify every page within the site.

    Thanks again,

    Mark

    August 22, 2018 at 1:33 pm #1000306
    Mike

    Hi,
    Did you try disabling your plugins to see if this flexbox action continues?
    I believe this is due to a plugin or a script, as this is not theme behavior.
    Please see the Private Content area for the action that I’m seeing, just to be sure that we are both looking at the same thing.

    Best regards,
    Mike

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