Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 2, 2016 at 9:12 pm #607028
    D579L

    I have added a couple of affiliate links to some images on the new site I am constructing. I have set all but one link to open in a new window. In both the slider and the images below, all links open in a new window except the Tachyon links (2 of them). They open in the same window but are set to open in a new window. One image say Advanced Tachyon Technologies and the other is a pic of a man in front of a computer.

    Any idea why this is occurring. I have never had this happen before.

    Thank you,
    Debra

    April 3, 2016 at 9:20 am #607180
    Rikard

    Hi Debra,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    April 5, 2016 at 2:20 am #607991
    D579L

    Hi Rikard,

    Below is the temporary admin login.

    I have added an affiliate page as well that has the Tachyon links with one other program. The Tachyon links never open in a new window and the other links always do.

    Thank you for your help.
    Debra

    • This reply was modified 8 years, 8 months ago by D579L.
    April 6, 2016 at 11:47 am #608850
    Andy

    Hey!

    You are using an old version of the theme, so please upgrade to Enfold 3.5.1 and let us know if you still need help afterwards.

    Cheers!
    Andy

    April 6, 2016 at 6:03 pm #609088
    D579L

    I just checked and it says I am running the latest version, version 3.4.7. There is no update I can do.

    Debra

    April 6, 2016 at 6:19 pm #609095
    Yigit

    Hey!

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    Cheers!
    Yigit

    April 8, 2016 at 9:07 pm #610405
    D579L

    I finally got the theme to update. I installed the above plug in that was recommended. It has been running for a few days. But, the Tachyon affiliate link is still opening in the same window even though all of the other links are opening in a new window. I have rechecked all of the links and they are set to open in a new window. This same link works fine in two of my other websites.

    April 11, 2016 at 2:09 pm #611275
    Andy

    Hey!

    please deactivate all plugins to check which one is causing this issue. Let us know about your results.

    If you are done and still need help: are we allowed to deactivate your plugins by ourselves for testing purposes?

    Best regards,
    Andy

    April 12, 2016 at 1:30 am #611595
    D579L

    That worked. I found the plug in that was interfering and found one that works.

    Thank you for your help!
    Debra

    April 12, 2016 at 7:48 am #611721
    Vinay

    Hey!

    Glad we could help! We have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Best regards,
    Vinay

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