Viewing 26 posts - 1 through 26 (of 26 total)
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  • #1015280

    Hi there,

    We have an image gallery on our homepage is it possible to add a link behind each image?

    #1015439

    Hey SoWeAre,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1015664
    This reply has been marked as private.
    #1015992

    Hi SoWeAre,

    You can edit the Masonry Gallery then click on Add/Edit Gallery and select each image, you should see the custom link field as seen on this screenshot:
    https://imgur.com/a/YwbIW6e (it’s marked in red)
    Hope this helps.

    Best regards,
    Nikko

    #1017999
    This reply has been marked as private.
    #1018039

    Hi,

    Add this to quick css:

    #header{
    background:#fff!important;
    }

    Best regards,
    Jordan Shannon

    #1018178

    Thank you

    #1018217

    Hi,

    Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1019521

    hi,

    Just one more question. The video in the slider works perfect on desktop, however on mobile it isn’t showing.
    How can I fix this?

    Thanks in advance.

    #1019915

    Hi SoWeAre,

    The video will not show in this case, you need to set the fallback image that will be shown on mobile.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1020678
    This reply has been marked as private.
    #1021688

    Hi SoWeAre,

    A lot of browsers changed their media and media autoplay policies and so they work differently now.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1022741
    This reply has been marked as private.
    #1025251

    Hi SoWeAre,

    Can you try to mute the video you have and try to check it on mobile?
    Since muted videos are allowed on later versions: https://developers.google.com/web/updates/2016/07/autoplay
    You can also read the autoplay policy here: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
    Also, the questions you are posting aren’t related anymore to original title/subject, please create a separate thread per topic.

    Best regards,
    Nikko

    #1026661
    This reply has been marked as private.
    #1027126

    Hi SoWeAre,

    I have checked the link you gave for the video, however it only returns a 404 page not found, can you give us a link?
    Also you have mentioned “The old version of the website still shows the video“, can you give us a link to it also?
    maybe we can check and try to compare them.

    Best regards,
    Nikko

    #1027413
    This reply has been marked as private.
    #1027926

    Hi SoWeAre,

    Thanks for giving us admin access.
    What slider are you trying to use? there are 2 sliders in your homepage but none have video in them.
    Can you create another page? where we can try to check and probably modify the slider with video.

    Best regards,
    Nikko

    #1027928
    This reply has been marked as private.
    #1028005

    Hi SoWeAre,

    I have checked it and I didn’t get better results.
    The only workaround for it is to use a fallback image for mobile since most modern browsers have changed their policies regarding videos on mobile devices.

    Best regards,
    Nikko

    #1028443
    This reply has been marked as private.
    #1030029

    Hi SoWeAre,

    I apologize for the late response.
    I noticed that you are using an outdated version of Enfold (4.3.1), please try to update it to the latest version and make sure to do a backup on it first.

    Best regards,
    Nikko

    #1030063

    Hi,

    Can i do this without any problem? So styling and settings will stay the same?

    #1030263

    Hi SoWeAre,

    You can create a staging site, basically it’s just a duplicate on your site where it has the same environment as your live site, this way you can test first if the updates are safe or not and make changes with it without affecting the live site. Here is a post showing how to setup a stage site: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    #1032601

    Hi,

    It’s up to date now but still the videos aren’t shown, if i use the implementation of vimeo it self they are shown.
    So there is still something not working correctly I guess.

    #1033041

    Hi Stefan,

    It seems like videos in slides of the slider doesn’t work properly, that’s why mobile fallback image is needed.
    I could only suggest a workaround which is hiding the slider in mobile and create a text block with a youtube embed code, hide it on desktop and show in mobile.
    Modifying this on the slider would take a lot of time to do, so I am afraid it’s out of the scope of our support.
    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented.

    Best regards,
    Nikko

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