Link expired - Support | Kriesi.at - Premium WordPress Themes

Viewing 20 posts - 1 through 20 (of 20 total)

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November 3, 2023 at 5:44 pm #1424576

chitz
Participant

I have wordpress 6.3.2

upon uploading the theme it is showing link expired. i have renewed support for 6 month.

please advice

November 3, 2023 at 5:58 pm #1424586

Nikko
Inactive Moderator

Hi chitz,

The error you are getting does not mean that your support expired but maybe PHP ZipArchive Extension is not enabled on your server/webhost, or some settings are not set properly or insufficient. Here are some posts that are related to it:
– https://kriesi.at/support/topic/cannot-instal-enfold/
– https://kriesi.at/support/topic/i-cant-install-the-enfold-theme/
– https://kriesi.at/support/topic/how-to-register-a-theme-on-enfold-3-3-2-do-i-first-download-latest-version/#post-1404769

Try to enable PHP ZipArchive Extension and if it’s already enabled try to adjust some of the settings mentioned in the posts given.

Best regards,
Nikko

November 4, 2023 at 5:05 pm #1424646

chitz
Participant

i have enable the zip extension still getting link expired.

November 4, 2023 at 5:07 pm #1424647

chitz
Participant

i have downgraded wordpress to version 6.2.3

November 4, 2023 at 5:15 pm #1424649

chitz
Participant

memory limit is 128M

November 4, 2023 at 5:34 pm #1424650

chitz
Participant

i have increased it to 192 still link expired

November 4, 2023 at 5:42 pm #1424652

chitz
Participant

on cpanel my php version is 8.

November 4, 2023 at 5:57 pm #1424654

chitz
Participant

Can you help i am still unable to install enfold? i am getting link expired

November 4, 2023 at 6:32 pm #1424656

Mike
Moderator

Hi,
Typically this error occurs when the full theme zip file is used instead of the installable WP version from your Theme Forest account is used.
Please ensure that you use the installable WP version. Try extracting your theme file and if you see another zip file inside named “enfold.zip” try installing that file instead.

Best regards,
Mike

November 4, 2023 at 6:39 pm #1424657

chitz
Participant

no there is no sub folder enfold.zip

November 4, 2023 at 6:41 pm #1424658

chitz
Participant

i have downloaded the wordpress file only.

November 4, 2023 at 6:45 pm #1424661

Mike
Moderator

Hi,
Please an admin login to your site in the Private Content area and a link to the theme file you are using.

Best regards,
Mike

November 4, 2023 at 6:48 pm #1424663

chitz
Participant

how to share the theme file?
i dont have a link

November 4, 2023 at 6:49 pm #1424665

chitz
Participant

This reply has been marked as private.

November 4, 2023 at 6:50 pm #1424666

chitz
Participant

i downloaded enfold on my laptop and trying to upload

November 4, 2023 at 6:52 pm #1424668

chitz
Participant

i had bought in 2014. Just recently extended support for 6 months. This is a brief story

November 4, 2023 at 6:56 pm #1424670

Mike
Moderator

Hi,
It looks like the PHP ZipArchive Extension is not enabled, please ask your webhost to enable.

Best regards,
Mike

November 4, 2023 at 7:00 pm #1424672

chitz
Participant

its enabled today did it

November 4, 2023 at 7:01 pm #1424674

chitz
Participant

under php extension the zip option has been ticked

November 4, 2023 at 7:08 pm #1424677

Mike
Moderator

Hi,
please include a login to your webhost cPanel, we can’t check this from your WordPress site.

Best regards,
Mike
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