Viewing 9 posts - 1 through 9 (of 9 total)
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  • #713510

    Hi everyone!

    On a new website http://berghof-eier.ch/ there is a ©-line with this copy: «© 2016; Berghof, Familie Wydler • Berghofweg 1 • 8703 Erlenbach • T: 044 912 02 72 • M: 079 779 36 71 – webdesign by salai.com graphic • webdesign – ».

    On desktop devices it looks fine, but on the smartphone it appears like this: «© 2016; Berghof, Familie Wydler • Berghofweg 1 • 8703 Erlenbach • T: 044 912 02 72 • M: – webdesign by salai.com graphic • webdesign – ». the second telephone number ( 079 779 36 71 ) disappears.

    Do you have any idea why?

    Thank you

    #713513

    Hey salai_com!

    I checked with my mobile device but it is looking fine.
    What browser and OS are you using?

    Thanks a lot

    Best regards,
    Basilis

    #713518

    Hey Basilis

    iPhone 5… Safari… and on Android devices as well… I do not know which mobile my client is using…

    Thanks in advance

    #714447

    Hi,

    Sorry for the late reply, I checked your site on iphone6/chrome but I could not see anything disappearing. I’ve asked the rest of the team to have a look on their devices as well so please wait for their replies.

    Best regards,
    Rikard

    #714573

    Hi,

    I could reproduce the issue on my iphone 5s.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    #716099

    Hey Yigit

    Thanks a lot!

    Please inform me when done!!!

    #716105

    Hey!

    I added following code to Functions.php file in Appearance > Editor

    function avia_turn_off_detection(){
    echo '<meta name="format-detection" content="telephone=no">';
    }
    add_action('wp_head', 'avia_turn_off_detection');

    Now it does show up fine on my iphone 5s. Please flush cache and review your website now

    Cheers!
    Yigit

    #716107

    PERFECT!

    Thanks a lot! Take care!

    #716108

    Hey!

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘©-line in footer doesn't show properly on smartphones’ is closed to new replies.