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AuthorPosts
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November 17, 2016 at 11:27 am #713510
Hi everyone!
On a new website http://berghof-eier.ch/ there is a ©-line with this copy: «© 2016; Berghof, Familie Wydler • Berghofweg 1 • 8703 Erlenbach • T: 044 912 02 72 • M: 079 779 36 71 – webdesign by salai.com graphic • webdesign – ».
On desktop devices it looks fine, but on the smartphone it appears like this: «© 2016; Berghof, Familie Wydler • Berghofweg 1 • 8703 Erlenbach • T: 044 912 02 72 • M: – webdesign by salai.com graphic • webdesign – ». the second telephone number ( 079 779 36 71 ) disappears.
Do you have any idea why?
Thank you
November 17, 2016 at 11:31 am #713513Hey salai_com!
I checked with my mobile device but it is looking fine.
What browser and OS are you using?Thanks a lot
Best regards,
BasilisNovember 17, 2016 at 11:39 am #713518Hey Basilis
iPhone 5… Safari… and on Android devices as well… I do not know which mobile my client is using…
Thanks in advance
November 20, 2016 at 9:58 am #714447Hi,
Sorry for the late reply, I checked your site on iphone6/chrome but I could not see anything disappearing. I’ve asked the rest of the team to have a look on their devices as well so please wait for their replies.
Best regards,
RikardNovember 20, 2016 at 8:28 pm #714573Hi,
I could reproduce the issue on my iphone 5s.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
YigitNovember 23, 2016 at 6:27 pm #716099Hey Yigit
Thanks a lot!
Please inform me when done!!!
November 23, 2016 at 6:36 pm #716105Hey!
I added following code to Functions.php file in Appearance > Editor
function avia_turn_off_detection(){ echo '<meta name="format-detection" content="telephone=no">'; } add_action('wp_head', 'avia_turn_off_detection');
Now it does show up fine on my iphone 5s. Please flush cache and review your website now
Cheers!
YigitNovember 23, 2016 at 6:42 pm #716107PERFECT!
Thanks a lot! Take care!
November 23, 2016 at 6:44 pm #716108Hey!
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Regards,
Yigit -
AuthorPosts
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