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  • February 21, 2016 at 2:22 am #586563
    ahouglum

    The lightbox modal windows for videos isn’t working. It is working for images, but not for videos.

    I have tested with both youtube and vimeo video.

    I have confirmed that the URL for the videos is correct and in the correct format.

    When the link is clicked it takes me to the video page, so I know the URLs are correct.

    There are no errors in the console.

    I am using Enfold 3.4.7.

    I searched the forum, but couldn’t find anybody with similar issues.

    February 22, 2016 at 3:54 pm #587218
    Vinay

    Hey ahouglum!

    You can use image or icon elements the youtube video format should be something like this 

    
https://www.youtube.com/watch?v=KzNwHwvx8WM

    This should open the video in a lightbox.

    Make sure “Lightbox Modal Window” is checked in Enfold Option > Lightbox

    If you need any help on this issue further please feel free to contact us with a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Regards,
    Vinay Kashyap

    February 22, 2016 at 7:02 pm #587391
    ahouglum

    I figured it out. It was the plugin Google Analytics By Jules Stuifbergen. I deactivated and all is well.

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