Viewing 7 posts - 1 through 7 (of 7 total)
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  • January 2, 2017 at 2:55 pm #728615
    Katja

    Hi,
    There seems to be an issue with Lightboxes (e.g. from Masonry Galleries) on iOS devices (iPhones and iPads) with iOS version 10.2. Often, not always, the image in the Lightbox disappears shortly after the image is opened in the Lightbox. Scrolling a bit shows the image again, but it definitely doesn’t work as expected. I tested it with the following devices and iOS versions with my Website http://www.nacht-lichter.de/portfolio:

    • iPhone 6 with iOS 9.3.1:no error
    • iPhone 6 with iOS 10.2: error
    • iPhone 5S with iOS 10.2: error
    • iPad Mini with iOS mit iOS 9.3.1: no error
    • iPad Mini with iOS 10.2: error
    • iPad Air with iOS 10.2: error
    • iPad Pro with iOS 10.2: error
    • iPad (1. version) with iOS 9.3.5: no error

    I could not see any error in Safari on MacOS or in any browser on Windows. It also seems to work with iPad simulations.
    But it definitively IS a problem on physical devices – just go through the images in the Lightbox and the problem will occur after some images! And as the majority of iOS users should already have iOS 10.2 this issue should be solved as soon as possible!

    I got the latest Enfold version and I also tried to deactivate all plugins – nothing helped. The problem also occurs in the Enfold demo http://kriesi.at/themedemo/?theme=enfold-overview (Masonry Gallery).

    Thanks and best regards,
    Katja

    January 2, 2017 at 3:24 pm #728630
    Nikko

    Hey Katja,

    Thanks for reporting this to us, I’m currently updating my ipad to iOS 10.2, I’ll be checking it as soon as it’s updated (I’m still downloading it at the moment).

    Best regards,
    Nikko

    January 2, 2017 at 9:51 pm #728756
    sabrinag99

    Hi Nikko,

    I have the same problem with severals cliënts, on a iphone 6 and on a ipad. Will there be a solution for this?

    Thank you
    Sabrina Gordijn

    January 3, 2017 at 8:21 am #728872
    Nikko

    Hi Sabrina,

    I have already checked it and can verify the same issue. I can also verify this issue appears on iOS 10.2 only but earlier versions doesn’t seem to have any problem. I tried to make a temporary fix or a workaround but couldn’t provide a solution, I have already reported this and hopefully we can provide a solution as soon as we can.

    Best regards,
    Nikko

    January 4, 2017 at 2:53 pm #729437
    Yigit

    Hey!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    .avia-safari .mfp-img {
    -webkit-animation: none !important;
    animation: none !important;
}

    Best regards,
    Yigit

    January 4, 2017 at 4:08 pm #729477
    Katja

    Perfect! Thanks!

    January 4, 2017 at 4:12 pm #729486
    Yigit

    Hey!

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

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