Lightbox not working

Hey karel,
This is because your image is not opening in a lightbox, please ensure that the Enfold Theme Options > Lightbox Modal Window is enabled.
If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.

Best regards,
Mike

Hi,
Thanks for the login, I see that your child theme is using an old header.php without the lightbox config in it, please try renaming it via ftp to “header.php.old” and copy the new header.php from the parent theme (enfold) to your child theme folder via ftp and then check.
If this doesn’t solve I also notice that when setting the featured image for your product, there is an additional field that sets how the link will open that is not in a standard install:

this seems to be from a media library plugin, I wonder if it is overriding the standard function. Please try disabling this plugin to test.

Best regards,
Mike

Hi,
Thanks for the ftp access, I updated your header.php and now the product image opens in the lightbox.
Please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike