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Viewing 12 posts - 1 through 12 (of 12 total)
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  • May 19, 2018 at 9:22 am #958976
    DJarr

    Hi we are using the media element “Gallery” with the Lighbox feature.

    Usually if you click on an image it opens the lightbox and you can swipe through the photos in the gallery. Now it suddenly opens the photo in full resolution in the browser.

    Can somebody help please, as it happens on all our galleries.

    Example:

    Norway

    Cheers
    Daniel

    May 20, 2018 at 6:38 am #959321
    Rikard

    Hey DJarr,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    May 21, 2018 at 1:31 pm #959746
    DJarr
    This reply has been marked as private.
    May 22, 2018 at 5:45 am #960142
    Rikard

    Hi Daniel,

    Thanks for that, though there is a .htaccess login prompt before coming to the login page. Could you share those details as well please?

    Best regards,
    Rikard

    May 22, 2018 at 9:48 am #960211
    mm3np22f

    Hi
    We have the same problem. Images in Galleries open in a new tab instead with lightbox.

    May 22, 2018 at 10:37 am #960236
    DJarr
    This reply has been marked as private.
    May 22, 2018 at 9:31 pm #960527
    mm3np22f

    Updating header.php in the child theme solves the problem at my site.
    Found it here:

    Enfold 4.3.1 – Lightbox for Single Images not working

    May 22, 2018 at 10:11 pm #960539
    DJarr

    mm3np22f
    Thanks a lot. I replaced the header file and added the relevant lines for plugins and the Google tag manager.
    Now the lightbox is working fine. Issue solved.
    Cheers!

    May 23, 2018 at 8:23 pm #961178
    FoundationsFour

    I am having the same problem on my website – the gallery image come up in a big black screen without any way to exit or move forward. You can see it here at http://mymodelingbootcamp.com/foundations-four-desgin-studio/.

    May 24, 2018 at 2:23 pm #961548
    Victoria

    Hi FoundationsFour,

    You have the old version of the header.php file in your child theme, you need to update it with a fresh copy and add your customizations there. Then the lightbox will work as it should.

    Best regards,
    Victoria

    February 19, 2021 at 1:36 am #1282108
    spidxel

    Hello! I have the same problem.
    Where I can download the header.php for the child theme?

    Thanks!

    February 20, 2021 at 6:01 am #1282375
    Rikard

    Hi spidxel,

    You can simply copy the content from the same file in the parent, then add back your customisation, in the same file.

    Best regards,
    Rikard

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