Viewing 7 posts - 1 through 7 (of 7 total)
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  • July 10, 2015 at 10:03 am #471362
    cthai

    Hi there,

    I noticed that the gallery and masonry images are not popping up in lightbox when clicked on. Rather, the image appears in a new window. I’ve posted the URL which I’m testing this in the private content area.

    Thanks

    July 10, 2015 at 2:44 pm #471466
    Elliott

    Hey cthai!

    Your sure you did not disable the lightbox linking in the Masonry Gallery options?

    Let’s try the following.

    1. Deactivate all plugins.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    If your still having trouble then send us a WordPress login and we’ll take a closer look.

    Regards,
    Elliott

    July 13, 2015 at 7:56 am #472160
    cthai

    Hi Elliot,

    I have the theme updated now:

    “No Updates available. You are running the latest version! (3.2.3)”

    and tried the masonry lightbox with plugins deactivated, yet the lightbox is still not popping up.

    Also lightbox linking says “Lightbox Linking Activated”.

    Thanks

    July 13, 2015 at 2:20 pm #472440
    Rikard

    Hi!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 13, 2015 at 4:11 pm #472535
    cthai

    Hi Rikard,

    I’ve pasted the url and login in the private area.

    Thanks

    July 14, 2015 at 7:50 am #472853
    Rikard

    Hey!

    You had the Lightbox Modal Window option unchecked under Enfold–>Theme Options, I checked it and it’s working as expected now.

    Regards,
    Rikard

    July 15, 2015 at 4:59 am #473510
    cthai

    Thanks so much Rikard! Working smoothly now :)

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Viewing 7 posts - 1 through 7 (of 7 total)
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