Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 5, 2017 at 6:13 pm #860682
    Naomi Moon
    Guest

    Hi,
    I have bought the Enfold theme for several sites (and also had clients purchase the theme). I understand that support expires after six months but I THOUGHT the license allowed me updates in perpetuity. Is this not the case? When I go to Envato to download a new version, I get old versions. I think I can only download up until 3.8. Do I have to get new licenses?
    Thanks,
    Naomi Moon

    October 5, 2017 at 6:35 pm #860697
    Yigit

    Hi Naomi,

    Thanks for contacting us!

    Yes, that is the case actually and the file you download from ThemeForest should be the latest version 4.1.2. Please make sure that you are uploading the correct files to your server.

    Regards,
    Yigit

    October 5, 2017 at 9:07 pm #860757
    naomi11

    Ok. Thank you for clearing that up. Maybe I didn’t upload the correct files?? ;-) Anyway, I did it again and it’s working now. Thank you so much.

    October 5, 2017 at 11:55 pm #860786
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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