Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 5, 2021 at 12:59 pm #1327937
    Peter
    Guest

    Hello guys!

    As you may know I have been here for a while and I will continue, but today I discovered a message that says:

    —
    We are very sorry but it seems your Theme License has expired on July 16th, 2019
    In order for you to post support questions you need to enter a new valid themeforest license code
    —

    The problem I have here is licensing. I have sold over 50 Enfold licenses, but I always send the clients to buy it directly from you in themeforest, because I create the websites “with their license”, but I do not maintain sites, so it is their responsibility to update the theme.

    As I will continue recommending Enfold and using it with my clients.

    How can I enable support when the licenses are in the clients hands and not mine?

    Thank you.

    Best regards,
    Peter Olle

    November 6, 2021 at 5:43 am #1327988
    Rikard

    Hi Peter,

    Please see reply in private.

    Best regards,
    Rikard

    November 6, 2021 at 7:45 am #1328000
    peterolle

    Thank you Rikard, you can mark it as solved.

    November 6, 2021 at 4:20 pm #1328032
    Rikard

    Hi,

    Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Licenses’ is closed to new replies.