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  • January 18, 2022 at 4:00 pm #1336054
    Swati
    Guest

    Hi, there are 2 alerts I would like to resolve.

    FIRST: On the Kriesi forum, I am receiving the below:
    We are very sorry but it seems your Theme License has expired on March 1st, 2016
    In order for you to post support questions you need to enter a new valid themeforest license code
    You can purchase a new license on themeforest or if you purchased one recently simply download it on themeforest

    SECOND: In the website backend under Enfold theme details this is seen:
    Attention: The old Envato API is deprecated and will be shut down soon. In order to be able to use automated theme updates please generate a new valid API token and enter it above. Your themeforest username and your old API key will then be removed from your installation since they are no longer required.

    I was under the impression that the theme license is valid for lifetime.

    Please help me in sorting these both issues out, so I can get support to solve issues on my website – http://www.goettling.me

    Thank you!

    January 18, 2022 at 4:19 pm #1336059
    Yigit

    Hi Swati,

    Thanks for contacting us!

    1- We have implemented the requirement for a valid ThemeForest support period in order to be able to post on the support forum some time ago. This has been a requirement for ThemeForest authors for a long time, but we wanted to wait as long as possible to implement it. Here’s a statement from @kriesi, as to why this was implemented:

    The main reason is basically that it is long overdue since ThemeForest requires it from its authors, and I was asked to finally comply with this rule

    If you would like to be able to start threads on our support forum, you can login to your ThemeForest account, renew your support period, login to our forum, go to https://kriesi.at/support/forum/enfold#new-post and re-validate your purchase code :)

    2- Envato has updated their API and replaced API keys with Personal Tokens. You can simply refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token, generate a Personal Token and insert it in Enfold theme options to receive auto updates :)

    Theme license is valid for a lifetime and you will continue receiving updates whether you renew support or not :)

    I hope that helps! Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

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