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  • #1361281
    Michael Blumenthal
    Guest

    Im getting a message on the support forum that my license key is from 2016 but my site is current with Enfold at version 4.2 – how do I find the key that the site seems to be looking for so i can access support?

    #1361282

    Hey Michael,

    The forum is likely saying that your support period has expired? If you need to renew that, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support. Note that your theme license and support license are not the same thing.

    Best regards,
    Rikard

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