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AuthorPosts
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April 4, 2022 at 11:42 am #1347115
Good day,
Purchased and installed the Enfold theme, in admin area its not saves any changes only requests to reload the page.
“saving didnt work! pleace try to reload the page”
and when im trying to add via Enfold – Theme updates the licence key i receive error
”Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)Following errors occurred:
Purchases: Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
username Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
email Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
Purchases: A problem occurred accessing your purchases. Unable to check for updates.”Also how to remove your copyright if it possible?
How to fix these issues? really i dont have time to be your beta-tester.
Regards.
April 4, 2022 at 2:07 pm #1347135Hey tsubasaa,
Please refer to this on how to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/
If you need further help, then please post admin WordPress login details in private.
Best regards,
RikardApril 4, 2022 at 4:44 pm #1347161This reply has been marked as private.April 4, 2022 at 5:05 pm #1347162This reply has been marked as private.April 4, 2022 at 6:08 pm #1347176Hi,
Thanks for that. I see that the server is returning a 403 (forbidden) error when trying to save the theme options. Could you try reaching out to your hosting provider to see if they know why that is please?
Best regards,
RikardApril 4, 2022 at 6:47 pm #1347184This reply has been marked as private.April 4, 2022 at 11:13 pm #1347194This reply has been marked as private.April 4, 2022 at 11:15 pm #1347195sorry, all good, looks like its fixed. thanks for help.
April 5, 2022 at 10:36 am #1347227 -
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