Leave a reply / comment not working on blog posts? - Support

Tagged: comments

Viewing 6 posts - 1 through 6 (of 6 total)

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September 8, 2014 at 2:29 pm #315056

CoolPenguinSays
Participant

Hi, I purchased Enfold for – http://www.impetroltd.co.uk

My customer has started to use the blog and the comments / leave a reply section does not show (as seen here – http://www.impetroltd.co.uk/where-have-all-the-criminals-gone/)

I have tried enabling comments / discussion in screen options but no result?

September 8, 2014 at 4:41 pm #315192

Yigit
Keymaster

Hey CoolPenguinSays!

Can you please firstly update Enfold to the latest version 2.9.2 via FTP – http://vimeo.com/67209750
then try de-activating all active plugins and check if that helps?

Best regards,
Yigit

September 8, 2014 at 5:33 pm #315215

CoolPenguinSays
Participant

I will of course, but not sure why that would affect the ability to leave a comment on blog posts?

September 8, 2014 at 5:51 pm #315232

CoolPenguinSays
Participant

Hi, I have completed the update and nothing has changed so far. Additionally I have noticed that the customer’s top blog post will not show either? This is odd, but I really need to solve the comments issue, and why they are not showing?

September 9, 2014 at 2:08 am #315491

Josue
Inactive Moderator

Hi!

Try increasing the memory allocated to PHP:
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Cheers!
Josue

September 9, 2014 at 8:18 pm #316085

CoolPenguinSays
Participant

It was not the memory, it was a setting issue. I have resolved this, much appreciated, Kevin.
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