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Posts
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Hi
I have a problem with the quiz element in LearnDash LMS and Enfold.
The problem:
The quiz has a “sorting” element. This does not work in Enfold. It is impossible to move the elements. This element worked in the past and it is a mystery that it doesn’t work now. I do not know when it first stopped working.
I have checked the problem by changing to another theme and the problem persists. I have not installed any new plugins since the last time it worked.
Login and example link in the private content area below.
Hope you can helpHey lernerleben,
Thank you for your patience and link to your site but I was not able to view or login as I was getting the ERR_TOO_MANY_REDIRECTS error, please try disabling any caching plugins and any security plugins to see if that helps. In your opening post it sounds like you are saying that the LearnDash sorting element is not working with Enfold or any other theme, is that what you meant? If that is the case please try asking LearnDash for suggestions, LearnDash is a paid plugin that we do not have access to and we don’t have an official way to support, while we try to help where we can if the element is not working for any themes it doesn’t sound promising.Best regards,
MikeHI Mike,
Sorry for the login problem. It was a conflict with a plugin I installed yesterday. Have switched it off and everything is working fine.
The problem only persists with Enfold. Other themes work fine. I have had a number of issues with Enfold and the quiz elements (other parts) and your colleagues have very kindly logged in and found a solution – usually it’s the CSS. I did a search on the Enfold forum to see if the problem had been reported before and I saw a number of posts in which a colleague of yours claimed that Enfold is compatible with LearnDash, so thought you might already have an answer.
If you could try again, I would be more than grateful.
Thanks
Donal
Hi,
Thank you, I was able to login and see the sorting element now, this looks like it is a javascript element but I don’t see any javascript errors in the browser console. I took a look at your theme settings and plugins but I don’t see anything that could be changed there to help. I note that you are using Enfold v4.7.6.4 so perhaps updating to v4.8.2 would help since WordPress has changed the version of jQuery Migrate that is used.
If you can not update your version of Enfold automatically try to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.Best regards,
MikeHi Mike,
Thanks for the investigation and also the heads-up about the out of date theme. I relied on the manual check which told me I was up to date. I have since updated using the theme downloaded from Themeforest. However, this didn’t solve the problem.
What did solve the problem, however, was removing the quick CSS that was added to fix previous issues with the quiz display. It must have caused more problems than it solved. Now everything is working ok.
Have a great day
Donal
Hi,
Thank you for sharing your solution, glad to hear you were able to sort this out.
We will close this now, Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
Mike
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