Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 28, 2015 at 11:29 pm #510463
    stunna42

    Hello – Our site relies heavily on the following plugin which worked fine up until we updated to Enfold 3.3.2 –> https://wordpress.org/plugins/lazy-load-for-videos/

    Now, for any an all videos that use the video media element in the advanced layout editor, instead of seeing an image thumbnail as we had seen before updating the theme, we now see just the vimeo URL like this: http://screencast.com/t/Q8TOChGgM98

    Please see the short video with examples and detailing the issue in the private content section.

    September 29, 2015 at 10:04 am #510639
    Rikard

    Hey stunna42,

    Thanks for all the information but I think you forgot to include a URL for logging in?

    Thanks,
    Rikard

    September 29, 2015 at 3:58 pm #510812
    stunna42

    Sorry about that and thank you so much for your prompt reply Rikard. Page is in private content section.

    September 30, 2015 at 10:13 am #511275
    Josue

    Hi,

    Can you please check if the issue persists with the default WordPress theme activated?

    Regards,
    Josue

    September 30, 2015 at 2:25 pm #511495
    stunna42

    Hi Josue – It appears that the issue persists, and all the short codes from the advanced layout editor are visible when I activate the default WordPress theme. Screenshot: http://screencast.com/t/VInsjwLs7e

    October 1, 2015 at 12:36 pm #512097
    Andy

    Hey!

    what Josue wanted you to do was: Activate a default WordPress theme and check on a new page if you have the same issue there.

    Unfortunately we can’t support every 3rd party plugin existing, as written in our support policy and you need to ask plugin’s author about it, as they know their plugin best.

    Best regards,
    Andy

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