Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 24, 2019 at 6:42 am #1058032
    sk8tertez

    Hello,

    I’m having issues with my Layslider WP again!!!

    When I go to my layslider WP to edit my advertisements, I click on the image & it shows up with white blank. I’m updated with the newest update, I deactivated all my plugins & nothing happens it still shows up a white blank. This happen before, I would have to deactivated my jetpack for it to work. Now nothing!!! I need to get this fix cause this is how I make my money is off of the advertisements – thanks

    P.S.: I had a supporter named Victoria who didn’t resolve this issue, who didn’t read what I wrote & just copy / paste her response. I would like some who knows what their doing to hep me – thanks

    January 24, 2019 at 11:20 pm #1058393
    Basilis

    Hey sk8tertez,

    Have you tried contact the LayersSlider WP Support?
    Might be easier for them to solve an issue with their plugin.

    Best regards,
    Basilis

    January 28, 2019 at 9:20 am #1059555
    sk8tertez

    I did try to contact them and they told me to contact you guys. Can you at least login and see if you can fix it – thanks

    January 31, 2019 at 5:17 am #1060739
    Rikard

    Hi,

    Thanks for the login details and sorry for the late reply, the details are not working though, could you check and verify please?

    Best regards,
    Rikard

    January 31, 2019 at 6:05 am #1060778
    sk8tertez
    This reply has been marked as private.
    February 2, 2019 at 4:58 am #1061836
    Rikard

    Hi,

    Thanks for that, login details are working now. I just want to check if I understand the problem correctly. You are getting a blank screen when trying to edit your LayerSlider, right? Also, do you have a separate license for LayerSlider?

    I see an error message on the page when editing your slider, please see private. I’m not sure if that plugin is the problem though I would suggest that you try to deactivate it to see if that is the case.

    Best regards,
    Rikard

    February 3, 2019 at 4:41 am #1062104
    sk8tertez

    Yeah, I deactivated the ads by datafeedrcom and the layslider didn’t work ( still showed blank white page )

    February 7, 2019 at 7:20 am #1063875
    Ismael

    Hi,

    Thanks for the update.

    The login credentials still doesn’t work. Did you disable that user or account? Please provide another login details.

    Best regards,
    Ismael

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