Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1367939

    I’m just working on a new site – have purchased the enfold token. But the layout tab is missing in the back end with the ability to change the header and footer layout etc on individual pages.

    #1367957

    Hey GavinGriffiths,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1367965

    Login details sent.

    #1367982

    Hi,

    Thanks for that. The Layout tab is displaying fine on my end, could you try using a different browser to see if that helps? If not, then pleas let us know how to reproduce the problem, and post a screenshot highlighting it.

    Best regards,
    Rikard

    #1368037

    I’ve checked Safari as opposed to chrome and it’s still not displaying it on pages. Not sure how to attach a screenshot.

    On the posts it’s there – the Layout Tab is on right hand side under categories and tabs. But on pages I’m just seeing Publish, Page Attributes and Featured Image. It’s also not underneath but there is a custom fields section which seems to be new and relate to layout but not sure what it’s supposed to do.

    #1368046

    Hi,

    I still can’t see any problems on my end, please see screenshot in private. It’s taken from your home page. Are you logging in with the account you posted in this thread? If not, then please try doing so.

    Best regards,
    Rikard

    #1368050
    This reply has been marked as private.
    #1368074

    Hi,

    There might be a problem with the user account which are using then?

    Best regards,
    Rikard

    #1372395

    Hi,

    I have the same problem. It is user related. When you log in as a new user, everything is ok. But when you reorder the attributes, some attributes disappear and never come back.

    Best regards,
    Agim

    #1372396

    Sorry, I have the solution. Just go to “Customize view” (in german “Ansicht anpassen” on top of the page and check the missing attributes.

    Best regards,
    Agim

    #1372407

    Hi jimboo64,

    Thanks for the update, I’m glad that you found what you were looking for.

    Best regards,
    Rikard

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