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October 7, 2022 at 12:16 pm #1367939
I’m just working on a new site – have purchased the enfold token. But the layout tab is missing in the back end with the ability to change the header and footer layout etc on individual pages.
October 7, 2022 at 1:50 pm #1367957Hey GavinGriffiths,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardOctober 7, 2022 at 2:18 pm #1367965Login details sent.
October 7, 2022 at 3:34 pm #1367982Hi,
Thanks for that. The Layout tab is displaying fine on my end, could you try using a different browser to see if that helps? If not, then pleas let us know how to reproduce the problem, and post a screenshot highlighting it.
Best regards,
RikardOctober 8, 2022 at 9:06 am #1368037I’ve checked Safari as opposed to chrome and it’s still not displaying it on pages. Not sure how to attach a screenshot.
On the posts it’s there – the Layout Tab is on right hand side under categories and tabs. But on pages I’m just seeing Publish, Page Attributes and Featured Image. It’s also not underneath but there is a custom fields section which seems to be new and relate to layout but not sure what it’s supposed to do.
October 8, 2022 at 10:24 am #1368046Hi,
I still can’t see any problems on my end, please see screenshot in private. It’s taken from your home page. Are you logging in with the account you posted in this thread? If not, then please try doing so.
Best regards,
RikardOctober 8, 2022 at 11:24 am #1368050This reply has been marked as private.October 8, 2022 at 7:56 pm #1368074Hi,
There might be a problem with the user account which are using then?
Best regards,
RikardNovember 13, 2022 at 1:10 pm #1372395Hi,
I have the same problem. It is user related. When you log in as a new user, everything is ok. But when you reorder the attributes, some attributes disappear and never come back.
Best regards,
AgimNovember 13, 2022 at 1:14 pm #1372396Sorry, I have the solution. Just go to “Customize view” (in german “Ansicht anpassen” on top of the page and check the missing attributes.
Best regards,
AgimNovember 13, 2022 at 2:07 pm #1372407 -
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