Viewing 3 posts - 1 through 3 (of 3 total)
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  • June 11, 2018 at 4:24 pm #971278
    BernardoBussi

    Hi,
    i really like enfold theme and i purchased this theme many times, but now i have some imporatant issues.

    I try to explain the situation:
    1- I was working on quick css in enfold child options. It was late, and i accidentally push “reset all options” button (hey guys please remove this button or put some popup message to confirm, it’is very very risky).

    2-the site was all messed up. we use a plugin for backup named UpdraftPlus. We restored last correct version.
    All the layout settings in backend in enfold child options were restored correctly but they aren’t working.
    When open the website you can see all fonts color green, as default options. and the footer background is white.
    We can’t understand why layout settings don’t work
    Please help,
    Ben

    P.s. I can’t give you ftp credentials at the moment beacause i have to open another ticket with company service provider, for all ftp issues
    I have to wait a long time (it’s complicated).

    June 12, 2018 at 9:54 am #971606
    BernardoBussi
    This reply has been marked as private.
    June 12, 2018 at 9:55 am #971607
    Rikard

    Hey BernardoBussi,

    1. I agree that is can be accidentally selected, but it is located to the left, it’s grey in colour, and there actually is a warning in the latest version of the theme which is 4.4.1. I’m not sure if that was added in the version you are running though.

    2. I can’t see that happening on your site now, maybe it was due to caching? When loading theme options you might have to toggle a setting or two and then save again to reload the settings and have them apply to the site.

    Best regards,
    Rikard

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