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Posts
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Hello
I have created a staging site to update the theme, and glad I did, after updating the theme, most pages are not loading in the layout builder, so I can’t edit any pages. it seems some are loading and its letting me create new pages, but existing page its not letting me edit.It seems to be pages that have a html script within the content!
Any ideas how we can get the builder to load with my scripts??
Thank you for your help and support.
Just created a new page, this works perfectly until i add the above script, then i get the spinning load icon and the builder will not load.
Hi,
If this affects the functionality of the Layout Builder on the backend, then we would need access to the backend of your site.
Best regards,
RikardHello Rikard
Thank you for getting back to me, i have put the credentials in the private content.
P.S.: These are the staging site credentials, so once we determine what needs fixing, we can implement them on the live site. Thank you for your help and support.
Hi,
Thanks for that. I see a 403 forbidden error on the WordPress file in private while editing pages. That is a server response which we cannot help you out with, please try reaching out to your hosting provider for further help with that.
Best regards,
RikardHi Rikard
The issue was with a rule set in the root .htacess file, this is now fixed, thank you for your help and support.
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
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