Viewing 5 posts - 1 through 5 (of 5 total)
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  • May 21, 2017 at 4:12 pm #797205
    jefffoy

    Hi,
    I went to make some changes to the site this morning and the layout builder will not load – it just sits on the loading animation. Theme is up to date, WordPress is up to date, and there are no plugins running. The front end of the site works fine. Can someone help me get the layout builder working again?

    May 21, 2017 at 5:49 pm #797231
    jefffoy

    After testing I can create a new page, but cannot edit the page the needs to be updated! A crucial update needs to be made to this site so some help with this issue would be appreciated.

    May 21, 2017 at 7:54 pm #797265
    Mike

    Hi,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    May 21, 2017 at 8:50 pm #797286
    jefffoy

    Thanks for the reply Mike – it was a problem with permissions on the server. I had the hosting company take care of it and everything is working now.

    May 21, 2017 at 9:00 pm #797295
    Mike

    Hi,
    Thank you for sharing your solution, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 5 posts - 1 through 5 (of 5 total)
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