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  • August 22, 2018 at 9:16 pm #1000518
    webacom

    Hello, the layout builder is not loading properly on some pages. Instead of the content blocks it loads the homepage INSIDE the builder. We have followed the troubleshooting steps in this article to no avail: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#layout-builder-is-not-loading-properly.

    • running the latest version of the theme
    • Clear your browser cache and restart
    • Try a different browser
    • Disable all plugins to see if there is a conflict with any of them
    • Increase the WordPress memory limit.
    • Changed PHP version in cpanel
    • overwrite your theme files with a fresh copy

    I also tried creating a test page, which worked initially, but eventually as I was adding content it would bug out and do the same thing.

    Any insight into this issue would be greatly appreciated.
    Thanks!

    August 23, 2018 at 9:57 am #1000642
    Rikard

    Hey webacom,

    Thanks for the login details, I get the same problem on my end. I’m not sure what is causing it though. Could you try to activate debug mode in order to see builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, then try to copy the shortcode to a new page to see if that helps? If not then deactivating all plugins might be a good idea as well since there might a conflict coming from one of them.

    Best regards,
    Rikard

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