Tagged: 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 10, 2017 at 6:27 pm #745544
    Commun-IT

    Hi! I’m experiencing the bug with the advanced layout editor. It continues to load after the page has finished loading. I’ve done everything listed here, clearing my browser’s cache as I went and switching to another browser, but the issue remained. So far it’s only happened to pages that I have set as the home page, and remained after the page has been removed as home page.

    Thanks in advance for your help!

    February 12, 2017 at 2:16 pm #745943
    Rikard

    Hey Commun-IT,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 13, 2017 at 8:39 pm #746603
    Commun-IT

    Hi, thanks for your response!

    February 15, 2017 at 5:58 am #747268
    Rikard

    Hi,

    Thanks for the details. You are getting a 403 error on admin-ajax.php, could you try contacting your hosting provider to see if they know why the server is returning that error please?

    Also, you have 2 copies of the theme installed. You might want to delete the one you are not using.

    Best regards,
    Rikard

    February 15, 2017 at 3:58 pm #747506
    Commun-IT

    Okay, thank you for looking into that! I will try to update if this fixes it/if I find out more from the hosting provider.

    February 16, 2017 at 8:10 am #747828
    Rikard

    Hi,

    Ok, thanks for the feedback. We’ll keep the thread open in case you should need any further help from us.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.