Viewing 9 posts - 1 through 9 (of 9 total)
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  • November 26, 2022 at 11:34 am #1373933
    Chris2234

    Hi, after editing the website the editor stopped working for some reason.
    Could you please have a look.
    Thanks!

    November 26, 2022 at 4:13 pm #1373948
    Rikard

    Hey Chris2234,

    Thanks for the login details. Please try to activate the Layout Builder by clicking the big blue button on the top of the page.

    Best regards,
    Rikard

    November 26, 2022 at 6:55 pm #1373961
    Chris2234

    Thanks Rikard – I know how to switch between editor modes. The problem occurs when the content is loading after activating the layout architect.It keeps loading (the preloader is visible – but no contents).

    November 26, 2022 at 9:33 pm #1373984
    Mike

    Hi,
    Thanks for the login, but when I checked the Advanced Layout Builder loaded correctly.
    I see that you are using text element shortcode addon plugins, if you experience further issues try deactivating these plugins they could be causing a conflict, TinyMCE Advanced has been known to cause random errors and other plugins that add extra options to the text element toolbar may cause issues.
    I see that you have quite a lot of plugins, typically most errors are a result of plugin conflicts so we recommend to first try to reproduce any errors with the plugins deactivated.

    Best regards,
    Mike

    November 27, 2022 at 10:07 am #1374006
    Chris2234

    thanks for the fast response! the OMGF plugin for localizing google fonts interfered with the layout architect…

    OMGF | GDPR/DSVGO Compliant, Faster Google Fonts. Easy.

    • This reply was modified 1 year, 12 months ago by Chris2234.
    November 27, 2022 at 10:27 am #1374008
    Chris2234

    how can I deactivate all google fonts? I changed the settings under the typography tap – but open sans is still loaded externally via google.
    many thanks.

    Stylesheet – https://fonts.googleapis.com/css?family=open+sans&display=swap

    • This reply was modified 1 year, 12 months ago by Chris2234.
    November 27, 2022 at 5:42 pm #1374026
    Mike

    Hi,
    I’m glad that you found the conflict, when I check your site the open sans font is from your OMGF plugin.
    2022-11-27_001.jpeg
    So after you remove the plugin, if you see a google font loading, first disable all of your plugins because most of the google font issues we are see are from plugins.
    If this doesn’t help then leave your plugins deactivated and let us know so we can check.

    Best regards,
    Mike

    November 27, 2022 at 6:16 pm #1374033
    Chris2234

    Many thanks again! The “Ajax search light” plugin loaded the open sans font by default.
    I think the problem is solved. Your support is appreciated.

    November 27, 2022 at 6:29 pm #1374035
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Layout Architekt keeps loading with no result’ is closed to new replies.