Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1373933

    Hi, after editing the website the editor stopped working for some reason.
    Could you please have a look.
    Thanks!

    #1373948

    Hey Chris2234,

    Thanks for the login details. Please try to activate the Layout Builder by clicking the big blue button on the top of the page.

    Best regards,
    Rikard

    #1373961

    Thanks Rikard – I know how to switch between editor modes. The problem occurs when the content is loading after activating the layout architect.It keeps loading (the preloader is visible – but no contents).

    #1373984

    Hi,
    Thanks for the login, but when I checked the Advanced Layout Builder loaded correctly.
    I see that you are using text element shortcode addon plugins, if you experience further issues try deactivating these plugins they could be causing a conflict, TinyMCE Advanced has been known to cause random errors and other plugins that add extra options to the text element toolbar may cause issues.
    I see that you have quite a lot of plugins, typically most errors are a result of plugin conflicts so we recommend to first try to reproduce any errors with the plugins deactivated.

    Best regards,
    Mike

    #1374006

    thanks for the fast response! the OMGF plugin for localizing google fonts interfered with the layout architect…

    • This reply was modified 1 year, 11 months ago by Chris2234.
    #1374008

    how can I deactivate all google fonts? I changed the settings under the typography tap – but open sans is still loaded externally via google.
    many thanks.

    Stylesheet – https://fonts.googleapis.com/css?family=open+sans&display=swap

    • This reply was modified 1 year, 11 months ago by Chris2234.
    #1374026

    Hi,
    I’m glad that you found the conflict, when I check your site the open sans font is from your OMGF plugin.
    2022-11-27_001.jpeg
    So after you remove the plugin, if you see a google font loading, first disable all of your plugins because most of the google font issues we are see are from plugins.
    If this doesn’t help then leave your plugins deactivated and let us know so we can check.

    Best regards,
    Mike

    #1374033

    Many thanks again! The “Ajax search light” plugin loaded the open sans font by default.
    I think the problem is solved. Your support is appreciated.

    #1374035

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Layout Architekt keeps loading with no result’ is closed to new replies.