Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • May 11, 2015 at 5:06 am #442188
    kcougar67

    I just purchased your theme, and installed it. I like overall layout and design, but I have one problem with layerslider. Under slide, image layer is not working, meaning on the actual front page, slider does not working as it supposed to show on the preview.
    Thanks
    Austin

    May 12, 2015 at 6:27 am #442797
    Rikard

    Hi kcougar67!

    I think you forgot to include the URL?

    Best regards,
    Rikard

    May 12, 2015 at 2:19 pm #443002
    kcougar67

    Hello Rekard
    Thanks for the response. My URL is http://www.crystaldentaldesign.com.

    Regards,
    Austin

    May 13, 2015 at 7:22 am #443564
    Rikard

    Hey!

    It’s working just fine on my end, could you try to check in another browser or machine to see if you get the same results please?

    Cheers!
    Rikard

    May 13, 2015 at 5:47 pm #443886
    kcougar67

    Hello Rekard,

    When I put image layer, image never come up. That is the problem. Because of this problem, I didn’t put the image layer. In order for you to see the problem, I put the sunset image layer on the slider1. Text layer seems working fine.

    Best,

    Austin

    May 13, 2015 at 5:57 pm #443900
    kcougar67

    Hello Rikard,

    I tried on crome, explore, safari, firefox, and it does not work on all of the browsers. The same problem. Image layer never showed up.

    Best,

    Austin

    May 14, 2015 at 10:06 am #444167
    Rikard

    Hey!

    It’s probably due to your caching plugin, try to delete the cache and disable the plugin while testing to see if that helps.

    Best regards,
    Rikard

    May 14, 2015 at 2:32 pm #444288
    kcougar67

    Hi!

    I do not think the cache plugin is the problem because the problem happen before I installed the cache problem.

    Best,

    Austin

    May 15, 2015 at 7:47 am #444792
    Rikard

    Hey!

    Ok, but when you update the site to view your changes you will very likely get cached results due to the plugin, having caching active while trying to view recent changes is not a good idea at all. Could you please delete the cache and deactivate the plugin while testing?

    Cheers!
    Rikard

    May 16, 2015 at 4:40 am #445224
    kcougar67

    Hello

    I did deactivate the caching plugin. Could you test the layerslide for me. As I explain to you that text layer is working fine, but the image layer is not working.

    Best!

    Austin

    May 19, 2015 at 12:34 pm #446375
    Andy

    Hi!

    your layer sliders are working fine for me and I even added a third image for testing into your layer slider and it’s showing fine for me. I activated your caching plugin again and switched off all caching, because when you just deactivate it without switching off caching first, then it will still cache.

    Cheers!
    Andy

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.