Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • February 21, 2019 at 8:01 am #1069826
    gubano

    Hi,
    I recently purchased Enfold Theme Version Number is 4.5.3. Need to create a couple of simple sliders, but LayerSlider doesn’t work at all.
    Sliders are not visible on the page. Also, changes can’t be saved.

    Please help. Thank you!

    February 21, 2019 at 5:08 pm #1070020
    Nikko

    Hey gubano,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    February 21, 2019 at 6:17 pm #1070049
    gubano

    Thank you!

    • This reply was modified 6 years, 4 months ago by Nikko.
    February 22, 2019 at 6:14 am #1070231
    gubano

    I guess it’s fixed. I was able to make edits today. Thank you!

    February 25, 2019 at 6:43 pm #1071401
    Victoria

    Hi gubano,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    February 26, 2019 at 2:38 am #1071588
    aloglobal

    Hello,

    buy a few days ago the theme Enfold Theme Version Number is 4.5.4. but I also have the problem that the Layer slider does not show on my page.

    I also bought the plugin but I still have the problem.

    February 28, 2019 at 7:26 am #1072515
    Nikko

    Hi aloglobal,

    Please create a new thread and include login credentials, so we can take a look at it.
    Just post the credentials in private content, so it’s only visible to the moderators and the thread creator.

    Best regards,


    Nikko

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Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘LayerSlider WP doesn't work – Enfold Theme Version is 4.5.3’ is closed to new replies.